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About

Automatically gather, consolidate, and categorize customer feedback to prioritize product development. An average tech company handles more than 50 customer segments at any time. We categorize their feedback, identify distinct cohorts, and measure potential impact against business metrics. Figure out what your customers actually want before they leave. Never wait for a reply from your CS team again. Focus on feedback from users that matter, and skip the ones that are more noise than clarity. We're changing how companies measure impact from conversational data. Uncover truly crucial insights while letting go of missed opportunities. Our AI will process every single conversation to find not just the low-hanging fruit, but the correct ones. Build what actually drives customers to purchase, and then build what gets them to stay. Keep all your stakeholders well-informed of why you're cutting them out of the loop.

About

SentiSum is an AI Conversation Intelligence Platform that analyzes customer conversations across both human and AI interactions to identify friction, uncover root causes, and prioritize what organizations should fix. Instead of manually reviewing conversations or relying on surface metrics, teams get a clear view of: - where customers are struggling - what operational issues are emerging - what product or policy decisions are creating friction - which problems are growing in volume or severity The goal is simple: Help companies identify, prioritise, and resolve customer problems faster.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a tool to unlock growth with customer feedback

Audience

Head of CX, Product and Insights at D2C, Retail, ecommerce, Fintech, etc. in the US and UK

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$3000 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Colors AI
www.colors-ai.com

Company Information

SentiSum
United Kingdom
www.sentisum.com

Alternatives

Alternatives

Wizr.ai

Wizr.ai

Wizr AI

Categories

Categories

Integrations

Intercom
Slack
Zendesk
Dixa
Freshdesk
Gmail
Gong
Google Play
Gorgias
HubSpot CRM
HubSpot Customer Platform
Jira
Salesforce
SurveyMonkey Apply
Tripadvisor
Trustpilot
Zonka Feedback

Integrations

Intercom
Slack
Zendesk
Dixa
Freshdesk
Gmail
Gong
Google Play
Gorgias
HubSpot CRM
HubSpot Customer Platform
Jira
Salesforce
SurveyMonkey Apply
Tripadvisor
Trustpilot
Zonka Feedback
Claim Colors AI and update features and information
Claim Colors AI and update features and information
Claim SentiSum and update features and information
Claim SentiSum and update features and information