Audience
Head of CX, Product and Insights at D2C, Retail, ecommerce, Fintech, etc. in the US and UK
About SentiSum
SentiSum is an AI Conversation Intelligence Platform that analyzes customer conversations across both human and AI interactions to identify friction, uncover root causes, and prioritize what organizations should fix.
Instead of manually reviewing conversations or relying on surface metrics, teams get a clear view of:
- where customers are struggling
- what operational issues are emerging
- what product or policy decisions are creating friction
- which problems are growing in volume or severity
The goal is simple:
Help companies identify, prioritise, and resolve customer problems faster.
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Pricing
Starting Price:
$3000 per month
Pricing Details:
Every SentiSum plan gives you AI-powered insights into customer conversations.
As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
Integrations
Company Information
SentiSum
United Kingdom
www.sentisum.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online
SentiSum Frequently Asked Questions
Q: What kinds of users and organization types does SentiSum work with?
SentiSum works with these users and organization types: Mid Size Business and Enterprise.
Q: What languages does SentiSum support in their product?
SentiSum supports these languages: English.
Q: What kind of support options does SentiSum offer?
SentiSum offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does SentiSum integrate with?
SentiSum integrates with: Dixa, Freshdesk, Google Play, Gorgias, Intercom, Slack, SurveyMonkey Apply, Tripadvisor, Trustpilot, Zendesk, and Zonka Feedback.
Q: What type of training does SentiSum provide?
SentiSum provides training in the form of documentation, live online, and videos.
Q: How much does SentiSum cost?
Pricing for SentiSum starts at $3000 per month.
Q: What pricing for support is available for SentiSum?
SentiSum offers support included with purchase.
Q: What pricing for training is available for SentiSum?
SentiSum offers training included with purchase.
