Cohesive

Cohesive

1.0 out of 5 stars
Unavoidable CRM

Unavoidable CRM

Unavoidable Studio
Cohesive Unavoidable CRM

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Cohesive:

About

Cohesive is a web-based sales prospecting and engagement platform for local service businesses. It helps teams find nearby businesses, property owners and decision-makers, build targeted lead lists, and launch personalized outreach by email, phone and SMS. Campaign tools organize target lists, channels and follow-up cadences. AI agents can handle replies, missed calls and follow-up with older leads, while a shared workspace tracks campaigns, conversations, interested prospects, booked calls and performance. It is aimed at local service providers, including commercial cleaners, HVAC and plumbing contractors, roofers, landscapers and pest-control companies selling to nearby businesses and property managers. Teams can prospect within service areas, re-engage CRM accounts, coordinate outreach and monitor responses. A documented API supports campaign and conversation workflows, including reading inbox data and sending or forwarding email replies.
Unavoidable CRM:

About

Unavoidable CRM is a cloud-based customer relationship management system for small service businesses, including trades, clinics, cleaning and pest-control companies, tour operators and agencies. It brings enquiries and customer conversations into a shared workspace, with an AI receptionist for answering and booking calls, missed-call text-back, and an inbox for SMS, WhatsApp, email and phone calls. Teams can manage leads through a sales pipeline, schedule appointments, automate follow-ups, prepare quotes and invoices, collect payments through Stripe, and chase overdue balances. The system also supports booking and customer records, helping smaller operators coordinate work from first enquiry through payment. Plans include the same core features and differ by user allowance and white-label options. Usage-based charges for calls, messages and AI receptionist minutes are billed separately at provider cost.
Cohesive:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Unavoidable CRM:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cohesive:

Audience

Owners and sales teams at local service businesses—including commercial cleaning, HVAC, plumbing, roofing, landscaping and pest-control providers—that prospect and sell to nearby businesses, property managers, facilities or local customers.
Unavoidable CRM:

Audience

Small UK service businesses, including trades, clinics, cleaning and pest-control firms, tour operators, and small agencies.
Cohesive:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Unavoidable CRM:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Cohesive:

API

Offers API Supported
Unavoidable CRM:

API

Offers API Not Supported
Cohesive:

Screenshots and Videos

Unavoidable CRM:

Screenshots and Videos

No images available
Cohesive:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Unavoidable CRM:

Pricing

£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Version Not Supported
Free Trial Supported
Cohesive:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
Unavoidable CRM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Cohesive:

Pros & Cons from Real Users

Pros

  • There's nothing positive to say. I refuse to act as though there is. They waited a little for there money, die to the FACT I just started the company, fully disclosing it had zero cash flow, yet they launch it without my authorization, yet they claim they went "WAYYYY ABOVE And beyond for me?" That was one of the more disturbing things that happened, right at the end of the relationship...DISGUSTING. Maybe I understand a different type of going above and beyond for My clients.

Cons

  • My experience with Cohesive is: - They launched services without my authorization on January 2, 2026, with no mention of a more appropriate plan for my business. Instead, they began charging a $400/month subscription--never letting me know they had a $30 per lead plan that would have been far more appropriate for this business. Trusting Kevin, I just stayed transparent and ever focused at the task at hand--paying my bill. Instead of getting upset, I set out to simply get the funds ASAP. Although I had JUST started my company, I did everything I possibly could to make the payment. Although late, the payments were always made. - First 2 weeks of February: I received enough leads to submit $236,000 worth of estimates, assuming each potential customer moved forward with a year's worth of recurring cleaning. Any experienced business owner would had suspected that this was the start of something amazing and fully expected these leads to at least stay consistent (bare minimum, I would have thought I would have seen those same numbers each month, right? Wrong) - The next 7 weeks I saw next to no leads. I had just over-extended myself to ensure I had all the equipment and Cleaning Service Products/Chemicals I would need, since I had little to be cautious about. Approximately 3 weeks into the dry spell, I reached out to Kevin, saying "I guess our time has come..." that I was going to cancel service since we must have drained my 12 cities, yes 12 cities, deep within the metropolitan area of Macomb County, Michigan. Kevin immediately called me to explain that I must not have received the email about their "system-wide glitch" that everyone was supposed to get, explaining the problem they ran into. During the conversation, he offered to reduce my monthly subscription to $100 for the current month and $200 per month for the next 2 months. - This is what really gets to me: I contacted him to cancel at the tail end of the 7 weeks, as staying on for even $200 per month seemed crazy since I was only seeing a poor-quality lead once every couple of weeks (on average). He THEN disclosed a Pay Per Lead Plan they have for $30 per lead, disregarding the fact that I was offered a discount if I were to stay on with them. My questions are: Well, where's the concern for the glitch they had? And why wasn't this offered to begin with, considering I had been FULLY transparent that my company had zero cash flow.
Cohesive:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Unavoidable CRM:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Cohesive:

Company Information

Cohesive
Founded: 2024
United States
getcohesiveai.com
Unavoidable CRM:

Company Information

Unavoidable Studio
Founded: 2026
United Kingdom
unavoidablecrm.com
Cohesive:

Alternatives

Unavoidable CRM:

Alternatives

Cohesive:
Unavoidable CRM:
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Cohesive:
TradesBackbone

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Unavoidable CRM:
Ringmere

Ringmere

Ringmere (Peoplely Ltd)
Cohesive:
Unavoidable CRM:
Cohesive:
Unavoidable CRM:
Cohesive:

Categories

AI Sales Tools Supported
Unavoidable CRM:

Categories

CRM Supported
Cohesive:

Integrations

GoCardless Not Supported
Google Calendar Not Supported
Mailchimp Not Supported
OpenRouter Not Supported
Postmark Not Supported
QuickBooks Online Not Supported
Retell AI Not Supported
Stripe Not Supported
Twilio Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Xero Not Supported
Unavoidable CRM:

Integrations

GoCardless Supported
Google Calendar Supported
Mailchimp Supported
OpenRouter Supported
Postmark Supported
QuickBooks Online Supported
Retell AI Supported
Stripe Supported
Twilio Supported
WhatsApp Supported
WooCommerce Supported
Xero Supported
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