RemoteCall

RemoteCall

RSUPPORT Co. Ltd.
5.0 out of 5 stars
+
+

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About

Rent-out resources on your server or Cluster to website owners with control panel access. The reseller addon allows for permission-based access for customers to specific areas along with quota management. Optimize content serving and caching with our powerful request routing feature based on HAProxy. Nginx, lighttpd, apache, they all can work for your domain. Automate your development workflow. Create and migrate between live and development environments while working under the same website URL. Easily add and manage domains and their related functionality, databases, emails, crowns, DNS, backups. Developers follow trends, so should server automation. The simple setup wizard will let you easily install and configure modern software. Each domain can run its own PHP version. Plan ahead your upgrade path while keeping your production site going. Let's Encrypt SSL is a click away for each website. Simple generation and renewal for let's encrypt certificates for each website.

About

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals. Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies seeking a control panel solution with HA clustering features

Audience

Call centers, IT team, customer support

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per month
Free Version Supported
Free Trial Not Supported

Pricing

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to initiate a remote support session using a simple six-digit code, which improves security. The data usage during sessions is efficient, and the program automatically removes itself after the session ends.

Cons

  • The connection quality may depend on the user’s network environment, and first-time users may need brief guidance to understand how to start the session smoothly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClusterCS
Founded: 2006
Romania
www.clustercs.com

Company Information

RSUPPORT Co. Ltd.
Founded: 2001
South Korea
www.remotecall.com

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Categories

Remote Support Supported

Categories

Remote Support Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Integrations

No info available.

Integrations

No info available.
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