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About

Get actionable insights from what your customers search on the web, in chatbots or say in reviews to drive traffic and improve your products and services. The referencing of your site, the study of data in your sector, a complete chatbot solution or even the optimization of your internal search engine. Because advancing SEO projects can take a long time: get out of your way with up to two SEO consultants dedicated to your business for a maximum of 4 days a week. Finally, quickly progress your SEO evolutions and take SEO to the next level! SEO Experts and Data Scientists work hand in hand to increase your SEO performance. Solution for automating user support and analyzing the conversations your customers have on the web. Recovery and analysis of your reputation on the web to improve your products and solutions. Landing page with possibility of real-time interaction with your prospects to better convert.

About

A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses seeking a tool to get actionable insights from what their customers search on the web

Audience

Brands and businesses requiring a digital customer engagement solution to improve customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Clustaar
Founded: 2013
France
clustaar.com

Company Information

eGain
Founded: 1997
United States
www.egain.com/products/chatbot-virtual-assistant-software/

Alternatives

Alternatives

Inforobo

Inforobo

Brainasoft
Dialogflow

Dialogflow

Google

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Microsoft Dynamics 365
Salesforce
Stackreaction

Integrations

Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Microsoft Dynamics 365
Salesforce
Stackreaction
Claim Clustaar and update features and information
Claim Clustaar and update features and information
Claim eGain Virtual Assistant and update features and information
Claim eGain Virtual Assistant and update features and information