Ring4

Ring4

yourVirtualSIM
+
+

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About

Discover feature-rich solutions designed for your business. Put your best foot forward and deliver an unmatched customer experience with Cloudli’s mobile-first business communications technology. Implement our Cloud Business Phone solution to run your business smoothly, digitize your communications — from voice to text to shared phone lines — and save money in the process. Upgrade your connectivity to stay ahead of the game. Digitally transform your phone and fax lines with Cloudli for industry-leading continuity, customer support and quality of service. We help businesses of all sizes communicate better – how, where and when they want – without compromising security, reliability and efficiency. We’ve led the charge in designing business communication solutions that address specific pain points for over two decades. Here are the results.

About

Ring4 provides companies and individuals with a lightweight cloud solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console. Ring4 phone numbers are mobile and support unlimited texting, unlimited calling, voicemail and call recording. Ring4 starts at $9.99/month/line.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in a full-featured and powerful cloud business phone system

Audience

Startups, new companies, small businesses, entrepreneurs, freelancers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$9.99 per month per user
includes unlimited calls and texts
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • N/A
  • Very little. Frankly it's too bad there isn't anything nice to say. Hmmm...their logo colors are nice!

Cons

  • Absolutely Terrible Service – Avoid This Company This has been, without a doubt, one of the worst experiences I have ever had with a service provider. The customer service is unacceptable, communication is practically nonexistent, and the overall service is incredibly unreliable. Calls and emails routinely went unanswered, and support tickets were not addressed in a timely manner. When issues were reported, it could take months to get a problem resolved, if it was resolved at all. The phone service itself was unreliable, and we were unable to make long-distance calls properly. Honestly, we would have been better off using our personal cell phones instead of paying for a business phone service that failed to perform even the most basic functions. To make matters worse, dealing with the company was an extremely frustrating experience due to the rude and unprofessional way we were treated. A business should be able to rely on its phone provider for dependable service and responsive support, but this company failed on every level. Save yourself the frustration and find another provider.
  • Only leaving one star because I can't leave zero. :/ They used to be an ok company, but as soon as any service disruptions occur kiss your ability to reach them goodbye. No one answers the phone. There is no after hours support. Your 'dedicated account rep' will not open your emails and will not acknowledge your existence. Final straw was the 'sure to be seamless' with 'no interruptions' back end platform migration which is has been an unmitigated disaster.

Pros & Cons from Real Users

Pros

  • We use Ring4 for several of our business lines in the US. It does a great job for us. The call recording is originally what got us to use it. Easy to use, it was also the cheapest solution out there, that's a no brainer.

Cons

  • Ring4 is perfect for professional context but also for personal situations, nothing wrong to mention

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cloudli
Founded: 1982
Canada
www.cloudli.com

Company Information

yourVirtualSIM
Founded: 2012
United States
www.ring4.com

Alternatives

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
magicJack

magicJack

magicJack Vocaltec
magicJack

magicJack

magicJack Vocaltec

Categories

Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported

Categories

Business VoIP Supported
Cloud PBX Supported
Softphone Supported
Telephony Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Cloudli and update features and information
Claim Cloudli and update features and information
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