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About

Discover feature-rich solutions designed for your business. Put your best foot forward and deliver an unmatched customer experience with Cloudli’s mobile-first business communications technology. Implement our Cloud Business Phone solution to run your business smoothly, digitize your communications — from voice to text to shared phone lines — and save money in the process. Upgrade your connectivity to stay ahead of the game. Digitally transform your phone and fax lines with Cloudli for industry-leading continuity, customer support and quality of service. We help businesses of all sizes communicate better – how, where and when they want – without compromising security, reliability and efficiency. We’ve led the charge in designing business communication solutions that address specific pain points for over two decades. Here are the results.

About

FirstDigital Telecom is a leading full-service telecommunications firm that is nationally and locally recognized within the communications industry for design, construction, implementation and operations. FirstDigital provides a full suite of business offerings including local voice, long-distance, internet, VoIP, cloud PBX, hosting, CO-location, managed services and fiber-to-the-premise/tower. Employing a highly available, tightly integrated, secure, flexible and fault-tolerant data and cloud services network, FirstDigital gives clients overall economic value, an industry-leading quality service experience, and improved business productivity. Since 2000, FirstDigital has built, operated and maintained fiber networks where engineering teams use best-in-class equipment and design standards to ensure long-term flexibility, maximum uptime and guaranteed quality of service.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a full-featured and powerful cloud business phone system

Audience

Businesses searching for a telecommunications solution offering internet, VoIP, hosting, and cloud services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • N/A
  • Very little. Frankly it's too bad there isn't anything nice to say. Hmmm...their logo colors are nice!

Cons

  • Absolutely Terrible Service – Avoid This Company This has been, without a doubt, one of the worst experiences I have ever had with a service provider. The customer service is unacceptable, communication is practically nonexistent, and the overall service is incredibly unreliable. Calls and emails routinely went unanswered, and support tickets were not addressed in a timely manner. When issues were reported, it could take months to get a problem resolved, if it was resolved at all. The phone service itself was unreliable, and we were unable to make long-distance calls properly. Honestly, we would have been better off using our personal cell phones instead of paying for a business phone service that failed to perform even the most basic functions. To make matters worse, dealing with the company was an extremely frustrating experience due to the rude and unprofessional way we were treated. A business should be able to rely on its phone provider for dependable service and responsive support, but this company failed on every level. Save yourself the frustration and find another provider.
  • Only leaving one star because I can't leave zero. :/ They used to be an ok company, but as soon as any service disruptions occur kiss your ability to reach them goodbye. No one answers the phone. There is no after hours support. Your 'dedicated account rep' will not open your emails and will not acknowledge your existence. Final straw was the 'sure to be seamless' with 'no interruptions' back end platform migration which is has been an unmitigated disaster.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Cloudli
Founded: 1982
Canada
www.cloudli.com

Company Information

FirstDigital
Founded: 2000
United States
firstdigital.com

Alternatives

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
MercuryTel

MercuryTel

Mercury Network
RingCentral RingEX

RingCentral RingEX

RingCentral
magicJack

magicJack

magicJack Vocaltec

Categories

Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported

Categories

Business VoIP Supported
Cloud PBX Supported
Colocation Supported

Integrations

No info available.

Integrations

No info available.
Claim Cloudli and update features and information
Claim Cloudli and update features and information
Claim FirstDigital and update features and information
Claim FirstDigital and update features and information