CloudTalk vs. NET-Phacs Comparison


CloudTalk	NET-Phacs Matsch Systems	+	+
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Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience Sales teams, Customer Support Teams, Internal Business Phone System, Call Center Solution, Online Stores		Audience Businesses searching for a solution to manage chargeback and resale call accounting
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $25.00/month (billed annually) Free Version Free Trial		Pricing $600 one-time payment Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information CloudTalk Founded: 2016 United States www.cloudtalk.io		Company Information Matsch Systems Founded: 1978 United States www.matsch.com/saas-solutions/net-service-products/
Alternatives Squaretalk		Alternatives ABS 100 AcuraTel
uContact net2phone		Management of Things (MoT) Tellennium
CallRail		Infortel Select ISI Telemanagement Solutions
Five9		CallBroker Report View DAFQUEST
Aircall View All		VXTracker Connections View All
Categories Auto Dialer Business Phone Systems Business VoIP Call Accounting Call Center Call Center Infrastructure (CCI) Call Forwarding Call Monitoring Call Recording Call Tracking Contact Center Quality Assurance Internal Communications IVR Predictive Dialer Ringless Voicemail Drop Sales Dialers Telemarketing Telephony		Categories Call Accounting
Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP		Call Accounting Features By-Extension Reporting Call Duration Call Monitoring Call Volume Caller Identification Inbound Reporting Outbound Reporting Unattended Call Management Who Answered Log
Integrations ActiveCampaign BigCommerce ChatBot Dataddo Enthu.ai Google Contacts Gorgias Groove Help Scout HubSpot CRM LiveChat Magento Microsoft Dynamics 365 Salesloft Success4 Unified.to WhatsApp Zendesk Zendesk Sell Zoho CRM Show More Integrations View All 45 Integrations		Integrations ActiveCampaign BigCommerce ChatBot Dataddo Enthu.ai Google Contacts Gorgias Groove Help Scout HubSpot CRM LiveChat Magento Microsoft Dynamics 365 Salesloft Success4 Unified.to WhatsApp Zendesk Zendesk Sell Zoho CRM Show More Integrations
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