+
+

Related Products

  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • Titan
    378 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • SurveyJS
    64 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Act!
    555 Ratings
    Visit Website

About

Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible.

About

The Voice of Customer engine that drives company-wide action. Built for CX leaders focused on measurable impact — not survey results. An Early Warning System. Act while it still matters. Use data to eliminate indecision on which cases, customers, and themes need attention. Identify themes before they become problems. Stop chasing lagging indicators. Upgrade from anecdotes to evidence. Process feedback from all of your customers, not just the ones who answered your survey. Executive and cross-functional reporting, so you can support priorities with data. Always-on vs. quarterly VoC, across any combination of channels. Automatic theme detection and impact assessment. Translate qualitative comments into quantitative proof points. Identify repeatable wins and opportunities for improvement. Plan resourcing, improve operations and support peers with hard data. Cut reporting overhead, so you can stay focused on customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a solution providing AI-based insights to increase customer loyalty and retention

Audience

Companies and businesses in search of an engine solution providing customer ops for a better customer experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cloud4Feed
Turkey
www.cloud4feed.com/index/listen

Company Information

Frame AI
Founded: 2016
United States
frame.ai/

Alternatives

Delighted

Delighted

Qualtrics

Alternatives

Emotics

Emotics

Adoreboard
SurveyOL

SurveyOL

SurveyOL.com

Categories

Customer Feedback Supported
NPS Supported
Sentiment Analysis Supported
Survey Supported

Categories

Integrations

HTML Supported
Help Scout Not Supported
Intercom Not Supported
Salesforce Not Supported
Slack Not Supported
Treehouse Not Supported
Zendesk Not Supported

Integrations

HTML Not Supported
Help Scout Supported
Intercom Supported
Salesforce Supported
Slack Supported
Treehouse Supported
Zendesk Supported
Claim Cloud4Feed and update features and information
Claim Cloud4Feed and update features and information
Claim Frame AI and update features and information
Claim Frame AI and update features and information