Clootrack

Clootrack

5.0 out of 5 stars
Emotics

Emotics

Adoreboard
Clootrack Emotics

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Clootrack:

About

Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.
Emotics:

About

Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.
Clootrack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Emotics:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Clootrack:

Audience

Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals
Emotics:

Audience

Enterprises requiring an emotion analytics platform to analyze data from customer and employee feedback
Clootrack:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Emotics:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Clootrack:

API

Offers API Not Supported
Emotics:

API

Offers API Supported
Clootrack:

Screenshots and Videos

Emotics:

Screenshots and Videos

Clootrack:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Emotics:

Pricing

$289 per month
Free Version Not Supported
Free Trial Supported
Clootrack:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5
Emotics:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Clootrack:

Pros & Cons from Real Users

Pros

  • Automatic Tasks Topic Filters helps in avoiding unrelated tweets Need very less time
  • Task Automation works like magic. Follow and Unfollow suggestions. Tweets to like and reply.
  • Simple Interface Saves time Hootsuite Integration is useful Good improvement in Engagement

Cons

  • Need more bulk actions for Likes and Follows Mobile App will be much helpful
  • Can't schedule custom posts. Because of some twitter restrictions, can't fully automate some tasks like like and follow.
  • Only available for Twitter No separate mobile app. But, web app is working well.
Clootrack:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Emotics:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Clootrack:

Company Information

Clootrack
Founded: 2017
United States
clootrack.com
Emotics:

Company Information

Adoreboard
Founded: 2011
United Kingdom
adoreboard.com/platform
Clootrack:

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Emotics:

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Emotics:
Clootrack:

Categories

Agentic AI Supported
AI Agents Supported
Customer Feedback Supported
Market Research Supported
NPS Supported
Sentiment Analysis Supported
Social Listening Supported
Text Mining Supported
Emotics:

Categories

Customer Feedback Supported
Employee Feedback Supported
NPS Supported
Text Mining Supported
Clootrack:

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Not Supported
Clootrack:

Integrations

Reddit Not Supported
SurveyMonkey Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
Emotics:

Integrations

Reddit Supported
SurveyMonkey Supported
X (Twitter) Supported
Zendesk Supported
Clootrack:
Claim Clootrack and update features and information
Claim Clootrack and update features and information
Emotics:
Claim Emotics and update features and information
Claim Emotics and update features and information