ClobbaCode Software
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iVision PlusNovelVox
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Related Products
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About
Clobba is a comprehensive reporting, analytics, and monitoring suite designed for unified communications platforms, especially Microsoft Teams, that gives organizations deep visibility into voice, collaboration, and licensing usage. It delivers customizable dashboards and historical reports for metrics such as call quality (packet-loss, latency, jitter), multi-leg call flows, user-adoption trends, device and headset usage, queue and auto-attendant performance, and license distribution and utilization. Clobba supports role-based access, automated scheduling of reports, real-time alerts when thresholds are exceeded, and deployment either via the vendor cloud or on-premises. The core product is further extensible via modules like Clobba Real Time (live wallboards and trend analytics), Range Manager (DID/number management), Queue Manager (call queue/auto-attendant configuration), License Adoption, and Voice Recorder.
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About
iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
IT operations, UC architects and contact-center managers seeking a tool providing actionable insights into communication platforms, performance, adoption and cost optimization
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Audience
Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCode Software
Founded: 2013
United States
www.codesoftware.net/clobba/
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Company InformationNovelVox
Founded: 2008
United States
www.novelvox.com
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Alternatives |
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Categories |
Categories |
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Dashboard Features
Annotations
Not Supported
Data Source Integrations
Supported
Functions / Calculations
Supported
Interactive
Not Supported
KPIs
Supported
OLAP
Not Supported
Private Dashboards
Not Supported
Public Dashboards
Supported
Scorecards
Supported
Themes
Not Supported
Visual Analytics
Not Supported
Widgets
Supported
Digital Signage Features
Automatic Player Updates
Not Supported
Content Scheduling
Supported
Media Library
Supported
Multi-Screen Support
Not Supported
Remote Deployment
Supported
Remote Display Management
Supported
Visual Editor
Not Supported
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Integrations
Active Directory
Not Supported
Avaya Cloud Office
Supported
Calabrio Call Recording
Not Supported
Cisco CX Cloud
Supported
Cisco Webex
Supported
EpicCare EMR
Not Supported
FIS Telephone Banking
Not Supported
Fiserv
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Excel
Not Supported
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Integrations
Active Directory
Supported
Avaya Cloud Office
Not Supported
Calabrio Call Recording
Supported
Cisco CX Cloud
Not Supported
Cisco Webex
Not Supported
EpicCare EMR
Supported
FIS Telephone Banking
Supported
Fiserv
Supported
Microsoft Dynamics 365
Supported
Microsoft Excel
Supported
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