ClobbaCode Software
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iVision PlusNovelVox
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Related Products
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About
Clobba is a comprehensive reporting, analytics, and monitoring suite designed for unified communications platforms, especially Microsoft Teams, that gives organizations deep visibility into voice, collaboration, and licensing usage. It delivers customizable dashboards and historical reports for metrics such as call quality (packet-loss, latency, jitter), multi-leg call flows, user-adoption trends, device and headset usage, queue and auto-attendant performance, and license distribution and utilization. Clobba supports role-based access, automated scheduling of reports, real-time alerts when thresholds are exceeded, and deployment either via the vendor cloud or on-premises. The core product is further extensible via modules like Clobba Real Time (live wallboards and trend analytics), Range Manager (DID/number management), Queue Manager (call queue/auto-attendant configuration), License Adoption, and Voice Recorder.
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About
iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT operations, UC architects and contact-center managers seeking a tool providing actionable insights into communication platforms, performance, adoption and cost optimization
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Audience
Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCode Software
Founded: 2013
United States
www.codesoftware.net/clobba/
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Company InformationNovelVox
Founded: 2008
United States
www.novelvox.com
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Alternatives |
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Categories |
Categories |
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Dashboard Features
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Digital Signage Features
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
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Integrations
Active Directory
Avaya Cloud Office
Cisco CX Cloud
Cisco Webex
Freshdesk
HubSpot CRM
MiCloud Connect
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
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Integrations
Active Directory
Avaya Cloud Office
Cisco CX Cloud
Cisco Webex
Freshdesk
HubSpot CRM
MiCloud Connect
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
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