Clobba

Clobba

Code Software
iVision Plus

iVision Plus

NovelVox
+
+

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About

Clobba is a comprehensive reporting, analytics, and monitoring suite designed for unified communications platforms, especially Microsoft Teams, that gives organizations deep visibility into voice, collaboration, and licensing usage. It delivers customizable dashboards and historical reports for metrics such as call quality (packet-loss, latency, jitter), multi-leg call flows, user-adoption trends, device and headset usage, queue and auto-attendant performance, and license distribution and utilization. Clobba supports role-based access, automated scheduling of reports, real-time alerts when thresholds are exceeded, and deployment either via the vendor cloud or on-premises. The core product is further extensible via modules like Clobba Real Time (live wallboards and trend analytics), Range Manager (DID/number management), Queue Manager (call queue/auto-attendant configuration), License Adoption, and Voice Recorder.

About

iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT operations, UC architects and contact-center managers seeking a tool providing actionable insights into communication platforms, performance, adoption and cost optimization

Audience

Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Code Software
Founded: 2013
United States
www.codesoftware.net/clobba/

Company Information

NovelVox
Founded: 2008
United States
www.novelvox.com

Alternatives

CMIT Voice

CMIT Voice

CMIT Solutions

Alternatives

Inova Desktop Presenter

Inova Desktop Presenter

Inova Solutions
Bluehubcloud PBX

Bluehubcloud PBX

Bluehub Unified Communications
Wallboard

Wallboard

Wallboard
Plan/Ezy

Plan/Ezy

Keyvak

Categories

Categories

Dashboard Supported
Digital Signage Supported

Dashboard Features

Annotations Not Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Not Supported
KPIs Supported
OLAP Not Supported
Private Dashboards Not Supported
Public Dashboards Supported
Scorecards Supported
Themes Not Supported
Visual Analytics Not Supported
Widgets Supported

Digital Signage Features

Automatic Player Updates Not Supported
Content Scheduling Supported
Media Library Supported
Multi-Screen Support Not Supported
Remote Deployment Supported
Remote Display Management Supported
Visual Editor Not Supported

Integrations

Active Directory Not Supported
Avaya Cloud Office Supported
Calabrio Call Recording Not Supported
Cisco CX Cloud Supported
Cisco Webex Supported
EpicCare EMR Not Supported
FIS Telephone Banking Not Supported
Fiserv Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Health Ambulatory EHR Not Supported
SAP Cloud Platform Not Supported
Sage CRM Not Supported
Salesforce Not Supported
Sugar Connect Not Supported
Verint Community Not Supported

Integrations

Active Directory Supported
Avaya Cloud Office Not Supported
Calabrio Call Recording Supported
Cisco CX Cloud Not Supported
Cisco Webex Not Supported
EpicCare EMR Supported
FIS Telephone Banking Supported
Fiserv Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Oracle Cloud Infrastructure Supported
Oracle Health Ambulatory EHR Supported
SAP Cloud Platform Supported
Sage CRM Supported
Salesforce Supported
Sugar Connect Supported
Verint Community Supported
Claim Clobba and update features and information
Claim Clobba and update features and information
Claim iVision Plus and update features and information
Claim iVision Plus and update features and information