Related Products
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About
Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.
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About
We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors
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Audience
Platform that delivers customer insights for companies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$150 per year
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationClientpulse
United States
clientpulse.ai/
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Company InformationUserTribe
Founded: 2013
Denmark
usertribe.com/products/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
App Store
Supported
Freshdesk
Supported
Google Play
Supported
Google Sheets
Supported
Intercom
Supported
Microsoft Excel
Supported
Trustpilot
Supported
Typeform
Supported
Zendesk
Supported
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Integrations
App Store
Not Supported
Freshdesk
Not Supported
Google Play
Not Supported
Google Sheets
Not Supported
Intercom
Not Supported
Microsoft Excel
Not Supported
Trustpilot
Not Supported
Typeform
Not Supported
Zendesk
Not Supported
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