+
+

Related Products

  • Kantata
    2,341 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Blumira
    150 Ratings
    Visit Website
  • Qualio
    919 Ratings
    Visit Website
  • Planview Portfolios
    200 Ratings
    Visit Website
  • Qloo
    23 Ratings
    Visit Website
  • AthenaHQ
    36 Ratings
    Visit Website
  • HubSpot AEO
    47 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • Squaretalk
    300 Ratings
    Visit Website

About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Platform that delivers customer insights for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$150 per year
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

UserTribe
Founded: 2013
Denmark
usertribe.com/products/

Alternatives

Alternatives

Categories

User Research Supported

Categories

Integrations

App Store Supported
Freshdesk Supported
Google Play Supported
Google Sheets Supported
Intercom Supported
Microsoft Excel Supported
Trustpilot Supported
Typeform Supported
Zendesk Supported

Integrations

App Store Not Supported
Freshdesk Not Supported
Google Play Not Supported
Google Sheets Not Supported
Intercom Not Supported
Microsoft Excel Not Supported
Trustpilot Not Supported
Typeform Not Supported
Zendesk Not Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim UserTribe and update features and information
Claim UserTribe and update features and information