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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Go beyond analytics and elevate your product with user insights, delivered fast. Capture insights from specific user cohorts based on their characteristics and the actions they take in your product. Leverage the full Sprig platform to learn from your users across every stage of product development. Record clips of your user sessions alongside their in-product feedback. Surface and solve pain points in your core flows before they become problems. Learn what your power users love, hate, and want to see next in your product. Identify user behavior patterns that lead to churn and learn how to reduce them.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Product insights platform that empowers teams to elevate their product with rapid user insights

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$175 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Sprig
Founded: 2018
United States
sprig.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research
Extellio

Extellio

Extellio International AB

Categories

User Research Supported

Categories

Product Analytics Supported
Session Replay Supported
Survey Supported
User Research Supported

Integrations

Amplitude Not Supported
App Store Supported
CleverX Not Supported
Figma Not Supported
Freshdesk Supported
Google Play Supported
Google Sheets Supported
Intercom Supported
LaunchDarkly Not Supported
Microsoft Excel Supported
Mixpanel Not Supported
Neyox Not Supported
Segment Not Supported
Trustpilot Supported
Typeform Supported
User Interviews Not Supported
Zendesk Supported

Integrations

Amplitude Supported
App Store Not Supported
CleverX Supported
Figma Supported
Freshdesk Not Supported
Google Play Not Supported
Google Sheets Not Supported
Intercom Not Supported
LaunchDarkly Supported
Microsoft Excel Not Supported
Mixpanel Supported
Neyox Supported
Segment Supported
Trustpilot Not Supported
Typeform Not Supported
User Interviews Supported
Zendesk Not Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim Sprig and update features and information
Claim Sprig and update features and information