Prodsight

Prodsight

Product Insight
+
+

Related Products

  • Kantata
    2,341 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Blumira
    150 Ratings
    Visit Website
  • Qualio
    919 Ratings
    Visit Website
  • Planview Portfolios
    200 Ratings
    Visit Website
  • Qloo
    23 Ratings
    Visit Website
  • AthenaHQ
    50 Ratings
    Visit Website
  • HubSpot AEO
    151 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website

About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Leaders and managers of support, success, product and CX

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Alternatives

Alternatives

Categories

User Research Supported

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Freshdesk Supported
Google Sheets Supported
Intercom Supported
Trustpilot Supported
Typeform Supported
Zendesk Supported
AskNicely Not Supported
Delighted Not Supported
Google Business Profile Not Supported
Google Chrome Not Supported
Jotform Not Supported
Microsoft Excel Supported
SatisMeter Not Supported
Slack Not Supported
SurveyMonkey Not Supported
Tripadvisor Not Supported
Wufoo Not Supported
Yelp Not Supported
Zapier Not Supported

Integrations

Freshdesk Supported
Google Sheets Supported
Intercom Supported
Trustpilot Supported
Typeform Supported
Zendesk Supported
AskNicely Supported
Delighted Supported
Google Business Profile Supported
Google Chrome Supported
Jotform Supported
Microsoft Excel Not Supported
SatisMeter Supported
Slack Supported
SurveyMonkey Supported
Tripadvisor Supported
Wufoo Supported
Yelp Supported
Zapier Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim Prodsight and update features and information
Claim Prodsight and update features and information