Ydea

Ydea

YDEA
+
+

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About

The very best portal for insurance brokers. Simple, clear and safe; a professional customer portal for € 19 per month. The best customer portal We have developed the Client-Cloud technology to allow SMEs to use a customer portal, without long implementation time or development costs. The result is unparalleled; a professional portal for a fixed low monthly fee. What is Client Cloud? Client-Cloud is designed with the vision of personal attention for your customers and consists of 2 parts; the customer portal for your customer and your own management portal. Client-Cloud is there for you because you are not an average entrepreneur. With your customer portal you improve your service and increase customer loyalty, generating more sales from your current customer base. Create your customer portal Within 10 minutes you create a professional customer portal in your own corporate identity. Ready to use, no technical knowledge required. Choose your subscription.

About

Ydea is the cloud solution for the technical and commercial management of your customers. A CUSTOMER SUITE to build value on connections with your customers. Thanks to the Customer Portal , your customers will be able to autonomously enter assistance tickets and track the support requested. Centralize the entire process and cycle of technical assistance, contract management and asset management.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

PC users looking for a cloud client that consists of computer hardware and/or software that relies on cloud computing for application delivery

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per user, per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OIIO
Founded: 2019
Netherlands
www.getoiio.com

Company Information

YDEA
Founded: 2020
Italy
www.ydea.cloud

Alternatives

Alternatives

Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
LiveAgent

LiveAgent

Quality Unit
SSG Digital

SSG Digital

iPipeline
EcholoN

EcholoN

mIT solutions GmbH
XT-ERP

XT-ERP

Adler Technologies

Categories

Categories

CRM Supported
Customer Service Supported
Help Desk Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Not Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Not Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Client-Cloud and update features and information
Claim Client-Cloud and update features and information
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Claim Ydea and update features and information