Audience

Businesses or agencies that need a self-serve platform for protection products to support the whole customer journey

About SSG Digital

Innovator, connector and leader for the insurance industry. We have the most extensive straight-through processing platform within the UK. Explore how our digital platform addresses your business needs. Business transformation powered by increased agility and a digital end-to-end experience. Improved productivity fueled by adviser and consumer self-service capabilities. Higher customer lifetime value through proactive ongoing engagement with customers. Customer and Adviser Portals – users access policy documentation and update personal and policy details and features digitally, in real time. Components cover every facet of the user experience including full reinsurance reporting, external portal integration, and automated and clerical underwriting. Flexible deployment – from full end-to-end SSG Digital platform deployment, to discrete integrated individual components (e.g. underwriting only, New Business only).

Integrations

API:
Yes, SSG Digital offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

iPipeline
Founded: 1995
United Kingdom
uk.ipipeline.com/products/ssg-digital/

Videos and Screen Captures

SSG Digital Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

SSG Digital Frequently Asked Questions

Q: What kinds of users and organization types does SSG Digital work with?
Q: What languages does SSG Digital support in their product?
Q: What kind of support options does SSG Digital offer?
Q: Does SSG Digital have an API?
Q: What type of training does SSG Digital provide?

SSG Digital Product Features

Benefits Administration

Claims Management Supported
Health Insurance Administration Supported
COBRA Administration Not Supported
Deduction Management Not Supported
Disability Insurance Administration Not Supported
Employee Benefits Administration Not Supported
FMLA Administration Not Supported
FSA Administration Not Supported
Flexible Spending Accounts Not Supported
For Brokers Not Supported
For Employers Not Supported
HIPAA Compliant Not Supported
Life Insurance Administration Not Supported
Online Benefits Enrollment Not Supported
Premium Billing Not Supported
Provider Management Not Supported
Retiree Administration Not Supported
Retirement Plan Management Not Supported

Claims Processing

Case Management Supported
Adjustor Management Not Supported
Claim Resolution Tracking Not Supported
Co-Pay & Deductible Tracking Not Supported
Compliance Management Not Supported
Customer Management Not Supported
Electronic Claims Not Supported
Forms Management Not Supported
Paper-Based Claims Not Supported
Payor Management Not Supported
Policy Administration Not Supported

Customer Engagement

Content Syndication Not Supported
Live Chat Not Supported
Feedback Collection Not Supported
Churn Management Not Supported
Analytics Not Supported
Community Management Not Supported
Gamification Not Supported
Video Content Not Supported
Communication Management Not Supported

Insurance Policy

Reinsurance Administration Supported
Underwriting Management Supported
Cancellation Tracking Not Supported
Claims Tracking Not Supported
Policy Generation Not Supported
Policy Issuance Not Supported
Policy Processing Not Supported
Quotes / Estimates Not Supported
Rating Engine Not Supported
Reinstatement Tracking Not Supported
Renewal Management Not Supported

Insurance Underwriting and Rating

For Health / Medical Insurance Not Supported
Broker / Agent Portal Not Supported
Customer Portal Not Supported
Comparative Insurance Rating Not Supported
For Life Insurance Not Supported
Multi-State Not Supported
For Personal Insurance Not Supported
For Casualty Insurance Not Supported
Carrier Upload Not Supported
Multiple Line Rating Not Supported
Commercial Lines Not Supported