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About

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost turns post-purchase into loyalty. Branded tracking & proactive alerts cut "Where's My Order?" queries by 60%, while AI boosts AOV through smart recommendations. Intelligent returns convert refunds into exchanges. A unified multi-carrier dashboard, AI-driven carrier allocation, and automated exception resolution reduce RTO rates and costs. Scale confidently through peak seasons with real-time analytics and personalized, behaviour-based policies.

About

Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce businesses and companies requiring a solution to convert one-time shoppers into loyal customers

Audience

Online retailers that ship products and want to improve the post-purchase experience for customers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClickPost
Founded: 2015
India
www.clickpost.ai/

Company Information

Route
Founded: 2018
United States
route.com/merchants/

Alternatives

Return Prime

Return Prime

Appsdart

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Not Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Not Supported
Order Entry Not Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Not Supported
Special Order Management Not Supported

Integrations

Appbrew Supported
Magento Supported
Shopify Supported
WooCommerce Supported
Amazon Supported
AmmoReady Not Supported
Base.com Supported
BetterCommerce Supported
BigCommerce Supported
DataChannel Supported
FedEx Ship Manager Supported
Flip Not Supported
Pickrr Supported
Prive Not Supported
Rokt Catalog Not Supported
ShipCalm Not Supported
ShipEak Supported
Shyplite Supported
Wufoo Not Supported
Yakit Supported

Integrations

Appbrew Supported
Magento Supported
Shopify Supported
WooCommerce Supported
Amazon Not Supported
AmmoReady Supported
Base.com Not Supported
BetterCommerce Not Supported
BigCommerce Not Supported
DataChannel Not Supported
FedEx Ship Manager Not Supported
Flip Supported
Pickrr Not Supported
Prive Supported
Rokt Catalog Supported
ShipCalm Supported
ShipEak Not Supported
Shyplite Not Supported
Wufoo Supported
Yakit Not Supported
Claim ClickPost and update features and information
Claim ClickPost and update features and information
Claim Route and update features and information
Claim Route and update features and information