Audience
For mid-market and enterprise e-commerce brands shipping at scale, and the ops, logistics and CX teams who own the customer's post-click experience.
About Perform.AI
Perform.AI is the AI Commerce Operating System for ambitious brands. It runs the commerce experience that shoppers and their AI agents move through, from being found and recommended, through checkout, delivery and returns, on one connected system. All powered by our data engine, AI Decision Intelligence which works continuously to raise gross margin, retain customers and lower logistics cost. Brands including Nespresso, Shopify, Puma and Zalando run on Perform.AI, with support for more than 1,100 carriers worldwide.
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Features Summary:
✓Proactive Notifications of delivery status
✓Package Tracking
✓Returns & RMA
✓Store Locator with complete SEO schema and Social Integration
✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS
✓Delivery Estimate Algorithm based on historical processing & delivery
✓Customer Satisfaction Score survey and Net Promoter Score
✓Analytics & Statistics for data-driven decisions
✓Branded Tracking Page for a premium self-service tracking experience
Integrations:
🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup
🔗Shopify - Full integration from Order Tracking and Returns
🔗BigCommerce - Full integration from Order Tracking via Zapier App
🔗Netsuite - Full integration via Celigo
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Pricing
Pricing Details:
Book a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Perform.AI
Founded: 2016
Singapore
www.perform.ai/
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Product Details
Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
Perform.AI Frequently Asked Questions
Perform.AI Product Features
Logistics
3PL
Order Management
Shipping Management
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Purchasing
Scheduling
Transportation Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Inventory Management
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
