TraceySendcloud
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Related Products
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About
Perform.AI is the AI Commerce Operating System for ambitious brands. It runs the commerce experience that shoppers and their AI agents move through, from being found and recommended, through checkout, delivery and returns, on one connected system. All powered by our data engine, AI Decision Intelligence which works continuously to raise gross margin, retain customers and lower logistics cost. Brands including Nespresso, Shopify, Puma and Zalando run on Perform.AI, with support for more than 1,100 carriers worldwide.
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About
Tracey by Sendcloud is a cloud-based shipping intelligence platform that helps ecommerce brands, 3PLs, and retailers take control of delivery performance by turning scattered carrier tracking data into structured, actionable insights so you can benchmark carriers, optimize costs, and improve the customer experience. It unifies parcel and status data from 40+ worldwide carriers to give real-time visibility into shipments, predict delays with high accuracy, and recommend the best transport options based on cost, reliability, transit times, and SLAs, instead of relying on intuition. It enables teams to compare and evaluate carrier performance over time, benchmark against industry data, and negotiate better carrier agreements, while automating proactive customer notifications and reducing “where is my order” service inquiries with ETA predictions and delivery issue alerts.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
For mid-market and enterprise e-commerce brands shipping at scale, and the ops, logistics and CX teams who own the customer's post-click experience.
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Audience
Ecommerce operators, logistics managers, and customer support teams who need actionable carrier performance data and predictive delivery insights to improve shipping outcomes and customer satisfaction
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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PricingBook a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPerform.AI
Founded: 2016
Singapore
www.perform.ai/
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Company InformationSendcloud
Founded: 2019
Belgium
www.traceybysendcloud.com
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Alternatives |
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Categories |
Categories |
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Logistics Features
3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Returns Management Features
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking Features
Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration
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