ClickDesk vs. SocialEngine Comparison


ClickDesk	SocialEngine Ahead WebSoft Technologies Pvt. Ltd.	+	+
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About Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.	About SocialEngine, founded in 2007, is a product of Ahead WebSoft Technologies. It's a top-rated white-label CMS for building niche social networks. It offers full member control, including paid and free memberships, monetization tools, payment integration, and real-time chat with CircuitChat. Its ready-made script helps users launch platforms like dating sites, pet communities, or clones of Facebook, Twitter, or LinkedIn - no coding needed. Features include secure messaging, powerful plugins, privacy settings, and a user-friendly interface. iOS and Android apps come with all bundles, enabling mobile access. With scalable architecture and built-in monetization, SocialEngine lets you create and grow your own custom social platform with ease.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes that want to convert website visitors to happy customers	Audience Entrepreneurs & Startups, Businesses & Enterprises, Non-Profits & Educational Institutions, Community Builders & Influencers, Developers & Digital Agencies
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Not Supported Free Trial Not Supported	Pricing $199.00 one-time fee A license valid for one installation is $199 Plugins are $40 each Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.4 / 5 design 4.2 / 5 support 4.2 / 5 Read all reviews
	Pros & Cons from Real Users Pros Top-notch service Timely delivery Customer support Great communication Community High quality High performance Highly recommend Highly customizable I bought a lot of products from them and I am delighted to work with them. Very flexible for a non IT skill person like me. Easy to interact with them although we are on different continent! For me working with them was the best decision and I am very satisfied with the results! I like the plugins and how you can bring your own social network to life. You can build your vision through this software. Timeless Excellence: SocialEngine PHP has been my steadfast companion since I acquired the license in 2011, consistently delivering an extraordinary experience. Its enduring quality and reliability have become the bedrock of our journey together. My Go-To in the Market: SocialEngine PHP isn't just a social media platform; it's my go-to, standing tall as a market leader. Its strong industry presence reflects the enduring connection we share. Distinctive Competitive Edge: What sets SocialEngine PHP apart isn't just its features; it's the competitive edge it brings to our unique journey. In a dynamic market, it continues to be the anchor of our connection. User-Centric Bliss: Navigating through SocialEngine PHP feels like a breeze, making every interaction not just easy but genuinely enjoyable. It's this user-centric approach that has made each moment memorable. Effortless Together: Our journey began with an effortless setup, and that simplicity has been a constant. SocialEngine PHP has been the facilitator of seamless experiences, making our path together smooth and joyous. Harmonious Integration: SocialEngine PHP seamlessly integrates with third-party developers, allowing our story to evolve with new features. It's this harmony in integration that has enriched our shared experiences. Crafting Uniqueness Together: With socialnetworking.solutions, we've crafted a unique story. The customization options provided by these developers have seamlessly woven distinctive features into our shared space. Modern Elegance: The plugins from socialnetworking.solutions bring not just modernity but a unique elegance to our digital abode. It's this touch of sophistication that has made our space truly ours. Beyond Visuals, Into Functionality: The plugins don't just enhance the look; they breathe life into our platform. Functionality has taken center stage, evolving and growing with each passing year, mirroring our shared commitment to improvement. Steadfast Reliability: In the absence of hiccups, SocialEngine PHP has become synonymous with reliability. Trusting its performance has become second nature, a testament to the strength of our enduring partnership. Support that Feels Like Family: The support team has been more than just efficient; they've felt like an extension of our journey. Prompt responses and efficient issue resolution have made the bumps in our road easier to navigate. A Journey Fueled by Innovation: Our journey spanning over a decade with SocialEngine PHP has been a tapestry of innovation. It's not just a platform; it's a companion adapting to our changing needs, embodying a commitment to staying ahead. Everyday Relevance: SocialEngine PHP isn't just a tool; it's a part of our daily rhythm. Its consistent presence underscores its relevance, making each day an affirmation of our enduring connection. Easy to use and relatively easy to set it up.The core works together with plugins,which can be switched on/off but their removal require some knowledge.tThink as for Wordpress but without the possibility to uninstall the modules from Admin section. Cons I don't have any cons for now as i am satisfied with everything i have for now. Didn’t identify any till now and for sure I would not find any in the future. I wouldn’t mind new plugins being created daily. That’s my only con but you can always just get custom plugins made. In summary, the advantages clearly surpass the disadvantages, depicting SocialEngine PHP as a dependable, inventive, and user-centered social media solution. The SE PHP core has the very basic features for a modern community. By 2020 Social engine will be only available as SAAS and if you want to implement all basics this would cost you 300 bucks a month. Almost all things you'll need for running a community site will depend on modules which depend on 3rd party developers and SE team doesn't support them. It might worth to consider another solution if you are serious about social networks.There are no many options on the internet,but in my opinion social engine is very far from "the best" yet.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information ClickDesk Founded: 2011 United States www.clickdesk.com	Company Information Ahead WebSoft Technologies Pvt. Ltd. Founded: 2015 Gurugram, Haryana socialengine.com
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Categories Conversational Commerce Supported Customer Satisfaction Supported Customer Service Supported Help Desk Supported Live Chat Supported	Categories Social Networking Supported
Show More Features Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported	Show More Features Social Networking Features Activity / News Feed Supported Advertising Management Supported Blogs Supported Data Security Supported Event Management Supported Group Management Supported Media Library Supported Privacy Options Supported Real-time Chat Supported Social Media Integration Supported Social Media Tagging Supported User Profiles Supported
Integrations WordPress Supported ActiveCampaign Supported Basecamp Supported BigCommerce Supported CS-Cart Multi-Vendor Supported CometChat Not Supported Google Analytics Supported Hootsuite Supported Joomla! Supported OpenCart Supported PrestaShop Supported Shopify Supported Smartsheet Supported SurveyMethods Supported Tumblr Supported Wix Supported Zapier Supported Zendesk Supported osCommerce Supported Show More Integrations View All 43 Integrations	Integrations WordPress Supported ActiveCampaign Not Supported Basecamp Not Supported BigCommerce Not Supported CS-Cart Multi-Vendor Not Supported CometChat Supported Google Analytics Not Supported Hootsuite Not Supported Joomla! Not Supported OpenCart Not Supported PrestaShop Not Supported Shopify Not Supported Smartsheet Not Supported SurveyMethods Not Supported Tumblr Not Supported Wix Not Supported Zapier Not Supported Zendesk Not Supported osCommerce Not Supported Show More Integrations View All 12 Integrations
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