ClickDesk vs. DialogTab Comparison


ClickDesk	DialogTab	+	+
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About Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.	About DialogTab is a conversational commerce platform that automates receiving your order or guidance to your user a product via WhatsApp. Search product then share it with users and identify product by the link and image. Multiple agents can work together on WhatsApp. Suggest your product directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products. Allow your customer to buy products on WhatsApp and finish the process on their favorite platform. Stay connected with the customer by WhatsApp to upsell new products anytime. Keep track of the performance of your salesperson in real-time. Filter and analyze graphs as you wish. Increase your customer experience by integrating with the applications that you like and need. Choose your channels between WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or collect all and connect to the platform.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes that want to convert website visitors to happy customers	Audience Businesses interested in a conversational commerce platform that automates order management processes
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Not Supported Free Trial Not Supported	Pricing $19 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information ClickDesk Founded: 2011 United States www.clickdesk.com	Company Information DialogTab Founded: 2012 Turkey dialogtab.com
Alternatives Socialboards	Alternatives hello24 Hello24.ai
Live Assist for Microsoft Dynamics 365 Communication Business Avenue	Cartfunnel
Alcméon	LimeChat
Social Intents	Alcméon
Kayako View All	PickyStory View All
Categories Conversational Commerce Supported Customer Satisfaction Supported Customer Service Supported Help Desk Supported Live Chat Supported	Categories Checkout Supported Conversational Commerce Supported Upsell & Cross-Sell Supported
Show More Features Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations BigCommerce Supported Magento Supported Shopify Supported ActiveCampaign Supported Desktop.com Supported Facebook Supported Facebook Messenger Not Supported GetResponse Supported Gmail Supported InsertChat Supported Instagram Not Supported OpenCart Supported Salesforce Supported Stripe Not Supported SurveyMethods Supported Unbounce Supported Weebly Supported Wix Supported Zendesk Supported Zoho CRM Supported Show More Integrations View All 43 Integrations	Integrations BigCommerce Supported Magento Supported Shopify Supported ActiveCampaign Not Supported Desktop.com Not Supported Facebook Not Supported Facebook Messenger Supported GetResponse Not Supported Gmail Not Supported InsertChat Not Supported Instagram Supported OpenCart Not Supported Salesforce Not Supported Stripe Supported SurveyMethods Not Supported Unbounce Not Supported Weebly Not Supported Wix Not Supported Zendesk Not Supported Zoho CRM Not Supported Show More Integrations View All 8 Integrations
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