ViavitnaASL LLC
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Related Products
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About
ClerkChat is a hosted AI support chatbot for small and mid-sized businesses. It ingests a company's existing material — public website pages, help documentation, PDFs and internal standard operating procedures — and uses that content to answer customer questions through a chat widget embedded on the site.
The agent is designed to run unattended outside business hours. When a question falls outside what it can answer confidently, or when a customer asks for a person, the conversation is handed off to a human agent rather than looping. Conversation history is retained so the handoff includes context.
Setup does not require engineering work. A business points ClerkChat at its site and documents, reviews the generated knowledge base, and installs a script tag. Common use cases include pre-sales questions, enrolment and booking enquiries, order and policy questions, and deflecting repetitive tickets from a small support team.
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About
Viavitna is a website chatbot and AI assistant that answers questions using approved website pages, policies, FAQs, and documentation. It retrieves source material, returns answers with citations, and can abstain or provide a relevant passage when the content does not support an answer. Teams can upload Markdown, HTML, or plain-text content, review and test a draft collection, then publish a chat widget with a script tag. The product supports a direct answer API and a read-only MCP endpoint for server-side clients. It is available as a managed hosted service or as an owned self-hosted deployment on customer-controlled hardware, with models and content running within the chosen environment. Typical uses include customer support, policy and product questions, regulated public information, and internal knowledge access. Hosted pricing is flat monthly rather than metered per question; an owned license is also offered.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies who sell products with complex technical specifications.
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Audience
Support leads, owners, compliance and IT staff who answer customer questions from published content.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$49/month
Free Version
Supported
Free Trial
Supported
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Pricing
$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationClerkChat
Founded: 2026
Singapore
clerkchat.co
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Company InformationASL LLC
Founded: 2017
United States
viavitna.com
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Categories |
Categories |
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Integrations
Model Context Protocol (MCP)
Not Supported
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