Clarity Connect

Clarity Connect

Perficient
GSX Gizmo

GSX Gizmo

GSX Solutions
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+

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About

Clarity Connect was developed exclusively for and is native to Skype for Business. That means no additional software clients need to be installed – agents and supervisors can simply open a web browser to get started. Clarity Connect does not duplicate or complicate Skype for Business’ infrastructure or call control, has access to its unified communications and collaboration functionality, and retains Skype for Business’ excellent voice quality and reliability. Clarity Connect is cloud-managed, so you can deploy a contact center for the on-premises installation of Skype for Business. Best of all, there’s no need for additional on-premises infrastructure or additional software clients, reducing costs, and improving efficiency. Clarity Connect, by Perficient, scales to meet the challenging demands of geo-distributed contact centers without the need for cost-prohibitive hardware or dedicated operational staff.

About

GSX Gizmo is the only solution that provides end-to-end visibility on user experience across all Office 365 workloads and for all your locations. We monitor ever-changing conditions and expose any obstacles in the cloud, on-premises, or anywhere in between. Contrary to any other application performance monitoring tool, GSX performs synthetic transaction on Microsoft Exchange, SharePoint, OneDrive, Teams and Skype actions using Microsoft rich clients while also testing the network conditions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Communities seeking a contact center solution for Skype for business

Audience

Enterprise

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Perficient
Founded: 1994
United States
www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Company Information

GSX Solutions
Founded: 1996
Switzerland
gsx.com/product/office-365-performance-monitoring/technical-value/

Alternatives

Alternatives

Site24x7

Site24x7

ManageEngine
Sematext Cloud

Sematext Cloud

Sematext Group
SkypeTime

SkypeTime

Hardpoint
eG Enterprise

eG Enterprise

eG Innovations

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Application Performance Monitoring (APM) Features

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Integrations

Amazon Connect
HCL MyXalytics
Microsoft 365
Salesforce
VoiceBase

Integrations

Amazon Connect
HCL MyXalytics
Microsoft 365
Salesforce
VoiceBase
Claim Clarity Connect and update features and information
Claim Clarity Connect and update features and information
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