Clarabridge vs. Intellexer API Comparison


Clarabridge	Intellexer API EffectiveSoft	+	+
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About The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying.	About EffectiveSoft has been engaged in the development of educational and knowledge management software for more than 10 years. We provide optimal solutions of any complexity: from mobile and desktop applications to enterprise-level software based on our proprietary know-how. Our company has the R&D department that actively deals with document management. Today we can retrieve necessary knowledge from clients’ corporate systems and create solutions able to raise their company intellectual capital. Our long experience is accumulated in our proprietary software platform – Intellexer™. It is a complex natural language solution aimed at handling documents of any type. Being aware of the specifics of working with corporate clients, we use Intellexer SDK or online API to integrate our tools with your corporate systems in case the development of custom knowledge management software is unreasonable.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Customer experience and marketing teams seeking a solution to improve their operations	Audience Enterprises searching for a solution to manage and improve their operations
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $90.00/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Clarabridge Founded: 2005 United States www.clarabridge.com	Company Information EffectiveSoft Founded: 2001 United States www.effectivesoft.com
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Categories Business Intelligence Supported Customer Experience Supported Customer Feedback Supported Customer Service Supported Data Extraction Supported NPS Supported Sentiment Analysis Supported Social Media Management Supported Social Media Marketing Supported Speech Analytics Supported Text Analytics Supported Text Mining Supported	Categories Data Extraction Supported Text Mining Supported
Data Extraction Features Disparate Data Collection Supported Document Extraction Supported Email Address Extraction Supported Image Extraction Supported IP Address Extraction Supported Phone Number Extraction Supported Pricing Extraction Supported Web Data Extraction Supported Text Mining Features Boolean Queries Supported Document Filtering Supported Graphical Data Presentation Supported Language Detection Supported Predictive Modeling Supported Sentiment Analysis Supported Summarization Supported Tagging Supported Taxonomy Classification Supported Text Analysis Supported Topic Clustering Supported Show More Features Business Intelligence Features Ad Hoc Reports Supported Benchmarking Supported Budgeting & Forecasting Not Supported Dashboard Supported Data Analysis Supported Key Performance Indicators Supported Natural Language Generation (NLG) Not Supported Performance Metrics Supported Predictive Analytics Supported Profitability Analysis Not Supported Strategic Planning Supported Trend / Problem Indicators Supported Visual Analytics Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Not Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Social Media Management Features Automated Publishing Supported Brand Tracking Supported Content Management Supported Customer Engagement Supported Multi-Account Management Supported Multi-User Collaboration Supported Post Scheduling Supported Reporting/Analytics Supported Social Media Monitoring Supported Social Media Marketing Features Analytics Supported Automated Publishing Supported Contact Management Supported Content Management Supported Conversion Tracking Supported Customer Targeting Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported Speech Analytics Features Automatic Transcription Supported Call Center Management Not Supported Call Recording Supported Customer Experience Management Supported Data Security Supported Natural Language Processing Not Supported Predictive Analytics Supported Self-Service Search Not Supported Sentiment Analysis Supported Surveys & Feedback Supported	Data Extraction Features Disparate Data Collection Not Supported Document Extraction Supported Email Address Extraction Supported Image Extraction Not Supported IP Address Extraction Not Supported Phone Number Extraction Supported Pricing Extraction Supported Web Data Extraction Supported
Integrations AmplifAI Supported Blotout Supported Cendyn CMS Supported Cendyn Guestrev Supported Cendyn Loyalty Supported Cendyn Revintel Supported Meltano Supported Quickwork Not Supported Salesforce Supported SurveyMonkey Enterprise Supported Zendesk Supported Show More Integrations View All 15 Integrations	Integrations AmplifAI Not Supported Blotout Not Supported Cendyn CMS Not Supported Cendyn Guestrev Not Supported Cendyn Loyalty Not Supported Cendyn Revintel Not Supported Meltano Not Supported Quickwork Supported Salesforce Not Supported SurveyMonkey Enterprise Not Supported Zendesk Not Supported Show More Integrations View All 1 Integration
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