CisionOne

CisionOne

Cision
+
+

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About

The all-new, AI-powered PR platform that works hard, so you can work smart. Get ready to transform the way you and your team work. To navigate today's ever-evolving media landscape effectively, you need a new, revolutionary platform that leverages the latest AI technology to deliver real-time, in-depth media insights that enable faster decision making and more informed communications strategies. CisionOne is more than a platform: It’s an all-new, all-in-one, AI-powered PR and comms partner. Powered by sophisticated AI technology, CisionOne does the heavy lifting of monitoring, measurement and analysis – leaving you with the insights (and freedom) needed to do what you do best: Perfecting the very human art of communication.

About

Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Public relations and communications, brand managers and customer experience teams, corporate strategy professionals, digital marketing professionals, as well as companies in pharmaceutical and bio-tech, banking, technology, and travel and hospitality industries

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cision
Founded: 1867
United States
www.cision.com

Company Information

Simplify360
Founded: 2009
United States
simplify360.com

Alternatives

Alternatives

Meltwater

Meltwater

Meltwater Group
Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue

Categories

Categories

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Not Supported
Event Triggered Actions Not Supported
Lead Management Not Supported
Multi-Campaign Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Influencer Marketing Features

Campaign Management Supported
CRM Supported
Faceted Search / Filtering Supported
Influencer Discovery Supported
Payment Tracking Not Supported
ROI Tracking Supported
Social Media Monitoring Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Public Relations Features

Article Author Database Supported
Auto-Update Media Lists Supported
Campaign Management Supported
Clippings Management Supported
Communications Calendar Supported
Contact Management Supported
Digital Asset Management Supported
Direct Mail Management Supported
Email Distribution Supported
Press Monitoring Supported
Press Release Builder Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Integrations

Caliber Supported
Centra Supported
Facebook Not Supported
Instagram Not Supported
Kluster Supported
LINE Not Supported
Lexalytics Supported
LinkedIn Not Supported
Newzpoint Supported
Pinterest Not Supported
ULAP SBCaaS Not Supported
Viber Not Supported
WeChat Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
YouTube Not Supported
ePressPack Supported
eReleases Supported

Integrations

Caliber Not Supported
Centra Not Supported
Facebook Supported
Instagram Supported
Kluster Not Supported
LINE Supported
Lexalytics Not Supported
LinkedIn Supported
Newzpoint Not Supported
Pinterest Supported
ULAP SBCaaS Supported
Viber Supported
WeChat Supported
WhatsApp Supported
X (Twitter) Supported
YouTube Supported
ePressPack Not Supported
eReleases Not Supported
Claim CisionOne and update features and information
Claim CisionOne and update features and information
Claim Simplify360 and update features and information
Claim Simplify360 and update features and information