Chorus by ZoomInfo vs. Salesloft Comparison


Chorus by ZoomInfo ZoomInfo 5.0 out of 5 stars	Salesloft 4.7 out of 5 stars
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Chorus by ZoomInfo	Salesloft
		Related Products Fathom Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible. 5.0 out of 5 stars 7,880 Ratings Visit Website for Fathom CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 4.5 out of 5 stars 939 Ratings Visit Website for CTM QEval QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. 4.5 out of 5 stars 69 Ratings Visit Website for QEval Creatio Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries. Creatio is headquartered in Boston, US, has 1000 employees, 7 offices globally, and $300M in revenue. 4.6 out of 5 stars 589 Ratings Visit Website for Creatio CrankWheel Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. Send a link by text message, WhatsApp or email and the viewer can view it in any browser, on any device without installing anything. Designed for ease of use, CrankWheel is the best solution for sharing a screen with customers for business deals. CrankWheel is used to complement calls by insurance agents, mortgage advisors, solar advisors, digital agencies, educators and customer support specialists. Close deals on the first call! We show you whether they're paying attention. Over 50,000 users share their screen effortlessly with any prospect no matter their technical skill or device choice using our Chrome Extension. CrankWheel works over bad network connections, on obscure devices and old browsers. Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works! 4.9 out of 5 stars 240 Ratings Visit Website for CrankWheel Dialpad Support Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. With 775M+ AI recaps and counting, Dialpad Contact Center turns each conversation into operational insight that improves resolution rates, agent productivity, and CX outcomes over time. That intelligence is continuously optimized, governed, and made visible across your organization through Dialpad's Guardian safety layer, ensuring secure, enterprise-grade AI operations at scale. Dialpad Contact Center is built to resolve up to 80% of issues autonomously, reducing operational complexity while giving human agents the context they need for what still requires a human touch. People stay at the core; intelligence sits at the edge, ready to act the moment it's needed. Rather than asking enterprises to take autonomy on faith, Dialpad Contact Center is validated through Dialpad's Proving Ground, so teams can confirm ROI and reliability before committing at scale — a modern alternative to legacy, static bots and fragmented support stacks. 4.4 out of 5 stars 1,629 Ratings Visit Website for Dialpad Support Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall Visual Visitor AI Sales Rep with Person-Level Website Identification Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour. 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Chorus by ZoomInfo: About Increase the success of your sales teams with Chorus by ZoomInfo, a conversation intelligence platform. Chorus by ZoomInfo provides sales teams the ability to capture, summarize, and analyze their customer meetings to identify opportunities and customer interests and improve meeting performance. Chorus also enables easy collaboration and integrates with Salesforce Enterprise and leading online meeting and sales engagement platforms. Capture and share your sales team's best talk tracks to create more quota-crushing "A" players. Unlock hidden insights from customer conversations that close deals.	Salesloft: About Salesloft is an AI-powered revenue orchestration platform that helps businesses manage sales engagement, pipeline development, deal execution, and revenue forecasting. The platform combines sales automation, conversation intelligence, deal management, predictive analytics, and AI agents within a unified revenue management system. Its Cadence functionality enables sales teams to automate personalized outreach across email, phone, and other communication channels. Salesloft also provides conversation recording and analysis, deal risk detection, pipeline inspection, and AI-powered recommendations for improving sales performance. Its Rhythm engine prioritizes sales activities using buyer engagement signals, CRM data, and machine learning to identify recommended next steps. The platform integrates with Salesforce, HubSpot, and other business applications to help revenue teams coordinate prospecting, customer engagement, forecasting, and sales execution.
Chorus by ZoomInfo: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Salesloft: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Chorus by ZoomInfo: Audience Sales teams and professionals, including VP or Manager of Sales, Sales Operations Manager, Sales Enablement Managers, and Inside Sales Reps	Salesloft: Audience B2B sales teams, sales development representatives, account executives, sales managers, chief revenue officers, revenue operations professionals, customer success teams, and enterprise organizations seeking AI-powered sales engagement, pipeline management, conversation intelligence, revenue forecasting, and automated sales workflows
Chorus by ZoomInfo: Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Salesloft: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Chorus by ZoomInfo: API Offers API Not Supported	Salesloft: API Offers API Supported
Chorus by ZoomInfo: Screenshots and Videos View more images or videos	Salesloft: Screenshots and Videos View more images or videos
Chorus by ZoomInfo: Pricing No information available. Free Version Not Supported Free Trial Supported	Salesloft: Pricing No information available. Free Version Not Supported Free Trial Not Supported
Chorus by ZoomInfo: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Salesloft: Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.5 / 5 design 4.7 / 5 support 4.6 / 5 Read all reviews
Chorus by ZoomInfo: Pros & Cons from Real Users Pros + Auto call recording. + Tracks and analyze sales and conversations. + Fantastic UX, easy to understand. + Share and note calls option. Cons - We had an overall positive experience with it.	Salesloft: Pros & Cons from Real Users Pros Drift does a great job in real-time conversational marketing, enabling businesses to engage with website visitors through live chat, chatbots, and personalized messaging. It has strong integration with Salesforce and other CRM tools, allowing you to extract relevant information and update opportunities automatically. Salesloft has a simple and intuitive user interface that makes it easy to view, manage, and update your pipeline and forecast. It provides useful information and analysis to help sales representatives and managers identify risks, opportunities, trends, and patterns in their business. I like that it has a powerful forecasting module that helps sales teams improve their accuracy and confidence in their numbers. The conversation intelligence feature helps sales reps capture and analyze customer feedback and interactions. Salesloft has a product suite ecosystem that includes other products, which is a conversation intelligence tool that helps sales reps improve their skills and performance. There are many features I loved but the topmost feature I liked is sales pipeline visualization. It gives a top-angle view to understand what's happening. It has an appealing user interface and is incredibly easy to onboard. It has the best pre-simplified sales cycle. Drift is easy to set up and implement on business websites. Its pre-programmed bots give a personalized experience to clients, which indirectly helps to boost sales. The chat page can be customized. Drift makes it easier than ever to connect and chat with customers. The interface is easily utilized and the additional features are the cherry on top. Cons Some users may find Drift's pricing structure complex, and the initial setup might require a bit of extra technical expertise. It can be expensive for some companies, especially if they need to use multiple products in the product suite ecosystem. Sometimes it is buggy or slow at times, which can affect the user experience and data quality. Sometimes it is redundant or overlaps with some of the capabilities of Salesforce or other CRM tools, if used correctly. Salesloft may have issues with data synchronization or migration when there are changes in the organization or sales structure. Disappointing is the limitations in its reporting and dashboard features, which can make it difficult to customize or filter data. Never faced any major issues while using Salesloft for our sales process. Had a great experience with Drift. No downside experienced till now. It would be great to see more email tools being offered or a "chat bot" to utilize, but I'm sure these are on the horizon.
Chorus by ZoomInfo: Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Salesloft: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Chorus by ZoomInfo: Company Information ZoomInfo Founded: 2007 United States www.zoominfo.com/products/chorus	Salesloft: Company Information Salesloft Founded: 2011 United States salesloft.com
Chorus by ZoomInfo: Alternatives Fathom Fathom.ai 5.0 out of 5 stars	Salesloft: Alternatives Close 4.9 out of 5 stars
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Chorus by ZoomInfo: Demodesk 5.0 out of 5 stars	Salesloft: Kixie PowerCall & SMS Kixie 4.7 out of 5 stars
Chorus by ZoomInfo: Gong Gong.io 4.5 out of 5 stars	Salesloft: Outreach 4.8 out of 5 stars
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Chorus by ZoomInfo: Categories AI Meeting Assistants Supported Call Recording Supported Conversation Intelligence Supported Inside Sales Supported Revenue Intelligence Supported Sales Coaching Supported Sales Enablement Supported Sales Intelligence Supported	Salesloft: Categories AI Chatbots Supported AI GTM Supported AI Sales Agents Supported AI Sales Tools Supported AI SDR Supported Chatbot Supported Cold Email Supported Conversation Intelligence Supported Conversational Commerce Supported Email Personalization Supported Email Tracking Supported Inside Sales Supported Revenue Intelligence Supported Revenue Operations Supported Sales Supported Sales Acceleration Supported Sales Enablement Supported Sales Engagement Supported Sales Forecasting Supported Sales Performance Management Supported Sales Prospecting Supported
Chorus by ZoomInfo: Conversation Intelligence Features Account Health Alerts Supported AI Insights Supported Call Analytics Supported Call Recording Supported Call Recording Cloud Storage Supported Call Snippets Supported Call Transcription Supported Call/Meeting Sharing Supported Sales Coaching Supported Topic Tags Supported Topic-Based Analytics Supported Video Conferencing Analytics Supported Win/Loss Analysis Supported Inside Sales Features Auto-Dialing Supported Call List Management Not Supported Call Recording Supported Campaign Management Not Supported Dashboard Supported Data Management Not Supported Lead Capture Not Supported Lead Distribution Not Supported Lead Scoring Not Supported Performance Management Supported Sales Enablement Features Collaboration Not Supported Contact Management Not Supported Content Management Not Supported Document Management Not Supported Goals / Quota Management Not Supported Lead Management Not Supported Meeting Management Not Supported Performance Management Supported Presentation Management Not Supported Proposal Management Not Supported Territory Management Not Supported Training Management Supported Show More Features Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Supported File Transfer Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Supported Scheduled Recording Supported Screen Activity Recording Supported Video Call Recording Supported Sales Coaching Features Assessments Not Supported Audio / Video Conferencing Not Supported Built-In Course Authoring Not Supported Call Recording Supported Gamification Not Supported Goal Setting / Tracking Not Supported Learning Plans Supported Onboarding Supported Performance Metrics Supported Sales Intelligence Features CRM Integration Supported Data Cleaning Not Supported Data Enrichment Not Supported Data Import/Export Not Supported Data Mining Not Supported Data Verification Not Supported Email Integration Supported Lead Scoring Not Supported List Building Not Supported Performance Management Supported Pipeline Management Not Supported Predictive Modeling/Analytics Not Supported Prospecting Tools Not Supported Reporting/Analytics Supported Sales Forecasting Not Supported	Salesloft: Inside Sales Features Auto-Dialing Supported Call List Management Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Supported Lead Capture Supported Lead Distribution Supported Lead Scoring Supported Performance Management Supported Sales Enablement Features Collaboration Supported Contact Management Supported Content Management Not Supported Document Management Not Supported Goals / Quota Management Not Supported Lead Management Supported Meeting Management Supported Performance Management Supported Presentation Management Not Supported Proposal Management Not Supported Territory Management Not Supported Training Management Not Supported Show More Features Sales Engagement Features Call Scripts / Call Steps Not Supported CRM Integration Not Supported Email Sequences Not Supported Email Tracking / Automation Not Supported Lead Management Supported Reporting / Analytics Supported Sales / Voice Dialer Supported Sales Automation Not Supported Search Not Supported Task Management Not Supported Templates Not Supported Workflow Management Not Supported Sales Forecasting Features Competitor Analysis Not Supported Correlation Analysis Not Supported Dashboard Supported Dynamic Modeling Not Supported Exception Reporting Not Supported Graphical Data Presentation Not Supported Modeling & Simulation Not Supported Performance Metrics Supported Sales Trend Analysis Supported Statistical Analysis Not Supported
Chorus by ZoomInfo: Integrations Airfold Supported Aleph Supported Alta Supported Cisco Webex Supported Fullcast Performance Supported GoTo Meeting Supported Indent Supported Microsoft Outlook Supported Outdoo AI Supported Peerbound Supported Refold Supported Salesforce Supported Shift Supported Slack Supported Spinify Supported Zoom Supported Zoom Phone Supported join.me Supported Evergrowth Not Supported RocketReach Not Supported Show More Integrations View All 40 Integrations	Salesloft: Integrations Airfold Supported Aleph Supported Alta Supported Cisco Webex Supported Fullcast Performance Supported GoTo Meeting Supported Indent Supported Microsoft Outlook Supported Outdoo AI Supported Peerbound Supported Refold Supported Salesforce Supported Shift Supported Slack Supported Spinify Supported Zoom Supported Zoom Phone Supported join.me Supported Evergrowth Supported RocketReach Supported Show More Integrations View All 238 Integrations
Chorus by ZoomInfo: Claim Chorus by ZoomInfo and update features and information Claim Chorus by ZoomInfo and update features and information	Salesloft: Claim Salesloft and update features and information Claim Salesloft and update features and information