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About

The customer engagement platform. Get in touch with your customers in the moments that matter. Engagement Center. Configurable inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience. Listening In a world of social sharing, managing a brand is a complex activity. Social listening allows you to act at exactly the right time. Crowdsourcing Involve your customers! Build reserved areas where they can be engaged in cooperation, support and branding projects, and much more. Customer Care. Handling a higher number of requests from customers, with shorter delays, lower service costs and a continuous end-to-end experience. Digital Marketing. Connecting the CRM with the marketing strategy and providing data in support of the digital marketing choices in order to best manage the company’s beating heart: its brand. Digital PR. Evaluating the results of every digital action

About

Visibrain is a social listening and media monitoring platform for brands, public institutions, and communications agencies. It monitors public content across social networks and online media, providing topic filtering, trend and influencer analysis, customizable dashboards, exports, real-time alerts, and scheduled reports. Teams use it to monitor brand reputation, competitors, campaigns, events, and emerging issues.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an enterprise platform dedicated to customer engagement

Audience

Brands, public institutions and local authorities, and communications agencies seeking to monitor social and online media, brand reputation, competitors, campaigns, or emerging issues.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chorally
Italy
chorally.com

Company Information

Visibrain
Founded: 2011
France
www.visibrain.com

Alternatives

Alternatives

Meltwater

Meltwater

Meltwater Group
Radarly

Radarly

Linkfluence
Onclusive Social

Onclusive Social

Onclusive Social (formerly Digimind)

Categories

Categories

Integrations

Microsoft Teams Not Supported
Slack Not Supported
Telegram Not Supported

Integrations

Microsoft Teams Supported
Slack Supported
Telegram Supported
Claim Chorally and update features and information
Claim Chorally and update features and information
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Claim Visibrain and update features and information