CheckMarket Listen360

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CheckMarket:

About

Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
Listen360:

About

Listen360 provides you with the insights you need to make smarter business decisions, and determine which aspects of your customer experience to improve and which will have the biggest impact on your business. With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure that you are consistently delivering a customer experience that secures loyalty – alongside profit – for the long haul. Easy to implement and use at every location and level within an organization, the Listen360 customer engagement software platform has delivered more than 28 million customer insights to more than 40,000 businesses around the globe.
CheckMarket:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Listen360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CheckMarket:

Audience

Government agencies, large corporations, mid and small businesses all over the world
Listen360:

Audience

Businesses searching for a solution to increase reviews and recommendations
CheckMarket:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Listen360:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CheckMarket:

API

Offers API Supported
Listen360:

API

Offers API Not Supported
CheckMarket:

Screenshots and Videos

Listen360:

Screenshots and Videos

CheckMarket:

Pricing

$995 per year
Starter: $995 per year
Pro: $1,995 per year
Premium: $4,995 per year
Enterprise: $9,995 per year
Ultimate: $19,995 per year
Free Version Supported
Free Trial Supported
Listen360:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CheckMarket:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Listen360:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CheckMarket:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Listen360:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CheckMarket:

Company Information

CheckMarket
Founded: 2002
www.checkmarket.com
Listen360:

Company Information

Listen360
United States
www.listen360.com
CheckMarket:

Alternatives

SurveySparrow

SurveySparrow

4.3 out of 5 stars
Listen360:

Alternatives

CheckMarket:
Sogolytics

Sogolytics

4.7 out of 5 stars
Listen360:
CheckMarket:
SurveyOL

SurveyOL

SurveyOL.com
5.0 out of 5 stars
Listen360:
CheckMarket:
Delighted

Delighted

Qualtrics
Listen360:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
CheckMarket:
SurveyLab

SurveyLab

4.8 out of 5 stars
Listen360:
CheckMarket:

Categories

Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported
Text Analytics Supported
Listen360:

Categories

NPS Supported
CheckMarket:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Supported
Phone-Based Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Listen360:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported
CheckMarket:

Integrations

Blotout Not Supported
Compete Club Management Not Supported
Easyflow Supported
Emailable Supported
Facebook Supported
LinkedIn Supported
Meltano Not Supported
Microsoft 365 Supported
Procare Not Supported
Slack Supported
Stackreaction Supported
X (Twitter) Supported
Zapier Supported
Zendesk Supported
Listen360:

Integrations

Blotout Supported
Compete Club Management Supported
Easyflow Not Supported
Emailable Not Supported
Facebook Not Supported
LinkedIn Not Supported
Meltano Supported
Microsoft 365 Not Supported
Procare Supported
Slack Not Supported
Stackreaction Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zendesk Not Supported
CheckMarket:
Claim CheckMarket and update features and information
Claim CheckMarket and update features and information
Listen360:
Claim Listen360 and update features and information
Claim Listen360 and update features and information