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About

Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...

About

Exclaimer is the industry's leading provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its award-winning tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns and company news, gather real-time customer feedback, and much more. Over 60,000 organizations in 150+ countries rely on Exclaimer for their email signature solutions. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. So, whether you work with Office 365, Google Workspace or Exchange, we can re-energize your sign off.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Government agencies, large corporations, mid and small businesses all over the world

Audience

Companies seeking a solution to centrally design and manage professional email signatures

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$995 per year
Starter: $995 per year
Pro: $1,995 per year
Premium: $4,995 per year
Enterprise: $9,995 per year
Ultimate: $19,995 per year
Free Version Supported
Free Trial Supported

Pricing

$0.90 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.6 / 5
ease 4.3 / 5
features 4.5 / 5
design 4.4 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • - Easy to get setup - Works easily and consistently - Allows you to preview signatures within Exclaimer
  • The product makes it easy to create and manage signatures.
  • -Uses AD or AAD/Entra ID to grab data/info for the signature so you don't need to change every single thing or visit their console just for it. -Once it's setup, it works like a charm
  • Nice visuals, really brightened up our email signatures and got the company aligned to our new branding
  • The visuals of the email signatures are amazing. We have a lot of detail and were able to customise the size to our liking.

Cons

  • - Signature editor is a bit slow/clunky - Feels more geared towards Office 365 environments vs. Google Workspace; some features lacking or unintuitive in Google. For example group email addresses etc. are harder to get signatures added to in Google vs. Office 365 - Support can be a bit slow; had to jump through hurdles to switch the server instances we are using (our free trial defaulted to a US-based instance when we are actually based in Australia, resulting in slow performance - took a while to get this fixed)
  • The license removal is only available on an annual basis.
  • -Had some weird bugs (what program doesn't) where it wouldn't format correctly after a reply, but it was resolved by the support team after a few weeks. -Console could use a UI update...
  • Not the easiest UX/UI form an upload point of view
  • Took us a very long time to get it up and running. We have been working on implementing this for around 4 months.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CheckMarket
Founded: 2002
www.checkmarket.com

Company Information

Exclaimer
Founded: 2001
United Kingdom
exclaimer.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
Delighted

Delighted

Qualtrics

Categories

Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported
Text Analytics Supported

Categories

Brand Management Supported
Email Management Supported
Email Signature Supported
Survey Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Supported
Phone-Based Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Not Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Supported
Asset Management Supported
Change Management Supported
Fulfillment Distribution Supported
Project Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Email Signature Features

Auto Update Supported
Campaign Specific Signature Supported
Content Creation Supported
Image Management Supported
Legal Disclaimer Supported
Signature Management Supported
Social Media Supported
Templates Supported

Integrations

Facebook Supported
LinkedIn Supported
Microsoft 365 Supported
Slack Supported
X (Twitter) Supported
Zendesk Supported
Azure Marketplace Not Supported
Calendly Not Supported
ConnectWise PSA Not Supported
CrewHu Not Supported
Easyflow Supported
Google Analytics Not Supported
Google Workspace Not Supported
Kaseya VSA Not Supported
Microsoft Bookings Not Supported
Microsoft Outlook Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Stackreaction Supported
Zapier Supported

Integrations

Facebook Supported
LinkedIn Supported
Microsoft 365 Supported
Slack Supported
X (Twitter) Supported
Zendesk Supported
Azure Marketplace Supported
Calendly Supported
ConnectWise PSA Supported
CrewHu Supported
Easyflow Not Supported
Google Analytics Supported
Google Workspace Supported
Kaseya VSA Supported
Microsoft Bookings Supported
Microsoft Outlook Supported
Salesforce Supported
ServiceNow Supported
Stackreaction Not Supported
Zapier Not Supported
Claim CheckMarket and update features and information
Claim CheckMarket and update features and information
Claim Exclaimer and update features and information
Claim Exclaimer and update features and information