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About

Unified customer feedback analytics for the world's fastest growing companies. Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill. Pipe every source of feedback and customer interaction into one place with easy to use, collaborative platform. Use groundbreaking theme and sentiment AI to see how customers feel about your product, stay on top of emerging topics and understand what keeps them coming back. Filter and interpret the underlying layers of meaning within your data to instantly gauge what's driving customer experience. Analyze signals within your customer feedback to accurately identify and predict opportunities to drive revenue, advocacy and retention across each and every touchpoint

About

Feelingstream delivers real-time customer insight to help your business become more efficient, boost revenue and keep your customers coming back. And your data? Secured on-premise. Feelingstream gives you an overview of your customer interactions across all communication channels – calls, email, chatbot and surveys. You’ll know exactly what goes on in your customer interactions and where you can make powerful changes. This overview gives you rich insight into how to elevate your business in terms of customer service, sales and product development. You’ll discover which small changes bring the highest ROI and where you need to come up with new innovative solutions. Making strategic changes in your business leads to you giving your customers exactly what they want from you. And happy customers means that they will be coming back for more and telling everyone they know about your business as well. Win-win!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to understand what their customers are thinking and saying about them

Audience

Companies and enterprises searching for a real-time customer insight solution to optimize their business, revenue and customer experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Chattermill
Founded: 2015
United Kingdom
chattermill.com

Company Information

Feelingstream
Founded: 2015
Estonia
www.feelingstream.com

Alternatives

Alternatives

Sugar Serve

Sugar Serve

SugarCRM

Categories

NPS Supported
Sentiment Analysis Supported

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Amazon Web Services (AWS) Not Supported
AskNicely Supported
Dixa Supported
Facebook Supported
Genesys Cloud CX Not Supported
LiveChat Supported
Qualaroo Supported
REVIEWS.io Supported
SAP Analytics Cloud Not Supported
SAP Cloud Platform Not Supported
Salesforce Supported
SurveyMonkey Supported
SurveyMonkey Enterprise Supported
Trustpilot Supported
Usabilla Supported
Wildix Not Supported
Wufoo Supported
X (Twitter) Supported
Yotpo Supported

Integrations

Amazon Web Services (AWS) Supported
AskNicely Not Supported
Dixa Not Supported
Facebook Not Supported
Genesys Cloud CX Supported
LiveChat Not Supported
Qualaroo Not Supported
REVIEWS.io Not Supported
SAP Analytics Cloud Supported
SAP Cloud Platform Supported
Salesforce Not Supported
SurveyMonkey Not Supported
SurveyMonkey Enterprise Not Supported
Trustpilot Not Supported
Usabilla Not Supported
Wildix Supported
Wufoo Not Supported
X (Twitter) Not Supported
Yotpo Not Supported
Claim Chattermill and update features and information
Claim Chattermill and update features and information
Claim Feelingstream and update features and information
Claim Feelingstream and update features and information