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About

By leveraging the advanced capabilities of ChatGPT, Claude, or Gemini, we provide ecommerce and websites with a transformative AI customer service experience that significantly reduces customer service costs and saves time. Design your knowledge base exactly according to your needs. We offer four primary methods to quickly and easily populate your database. Simply copy and paste your text contents into our system. Transfer content directly from your website with our efficient web scraping tool, including your sitemap. Take advantage of uploading your Google Shopping XML product feed and integrate your products directly into the knowledge base. This versatility ensures that you create your knowledge base exactly as you envision it. Use all the tools we offer and simplify your data management. Our platform offers a user-friendly integration that allows you to effortlessly integrate LiveChat chatbot with ChatGPT into your website.

About

Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Ecommerce businesses seeking a tool to enhance their customer service through AI-powered chatbots

Audience

AI-based cloud and on premise solution for faster and more personalized customer support that helps call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking and retail

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Free
We have 3 packages:
1) Freemium - 3 agents - Free
2) Medium - 10 agents - 500 USD/month
3) Premium - Unlimited agents - 990 USD/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Chaterimo
Founded: 2023
United States
www.chaterimo.com

Company Information

Whelp
Founded: 2019
United States
whelp.co

Alternatives

Alternatives

AIChatbot

AIChatbot

Pelrio SRL
CXInfinity

CXInfinity

NovelVox
Heyday AI

Heyday AI

Hootsuite

Categories

Chatbot Supported

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Not Supported

Integrations

Facebook Supported
Shopify Supported
ChatGPT Supported
Claude Supported
Dropbox Not Supported
Facebook Messenger Not Supported
GIPHY Not Supported
Gemini Enterprise Supported
Gemini Pro Supported
Google Drive Not Supported
Instagram Not Supported
LiveChat Supported
Razorpay Not Supported
Skype Not Supported
Telegram Not Supported
Twilio Voice Not Supported
VK Not Supported
WhatsApp Not Supported
WordPress Supported
X (Twitter) Not Supported

Integrations

Facebook Supported
Shopify Supported
ChatGPT Not Supported
Claude Not Supported
Dropbox Supported
Facebook Messenger Supported
GIPHY Supported
Gemini Enterprise Not Supported
Gemini Pro Not Supported
Google Drive Supported
Instagram Supported
LiveChat Not Supported
Razorpay Supported
Skype Supported
Telegram Supported
Twilio Voice Supported
VK Supported
WhatsApp Supported
WordPress Not Supported
X (Twitter) Supported
Claim Chaterimo and update features and information
Claim Chaterimo and update features and information
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Claim Whelp and update features and information