ChatGent

ChatGent

Factoryze
thatChat

thatChat

La Luce
+
+

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About

ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.

About

thatChat is a self-hosted AI chat and customer-support platform for websites and online stores. Businesses deploy it on compatible PHP hosting, a VPS, Docker, or their own server, then add a chat widget that answers visitor questions using website content, documents, and a knowledge base. Features include FAQ responses, lead capture, appointment requests, e-commerce product questions, conversation history, and handoff from AI to human operators. Teams can connect their own AI provider API keys, including OpenAI, Anthropic Claude, Google Gemini, Groq, and other OpenAI-compatible endpoints; provider routing and fallback are supported. WordPress and PrestaShop modules are available, along with a REST API and webhooks. Conversations and knowledge data remain on the customer’s infrastructure, while AI usage is billed separately by the selected provider. An operator mobile app supports managing and replying to conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Online stores, service businesses, clinics, restaurants and agencies that chat with customers all day

Audience

E-shops, small and medium businesses, agencies and service providers that want an AI chat and customer support on their own hosting

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version Supported
Free Trial Not Supported

Pricing

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Factoryze
Bangladesh
chatgent.chat

Company Information

La Luce
Founded: 2013
Czech Republic
www.thatchat.ai/en/

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Alternatives

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Time Saver Bot

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Wabizo

Wabizo

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Categories

AI Chatbots Supported

Categories

AI Chatbots Supported

Integrations

Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Messenger Supported
Gemini Not Supported
Groq Not Supported
Instagram Supported
OpenAI Not Supported
PrestaShop Not Supported
Shopify Supported
Telegram Supported
WhatsApp Supported
WooCommerce Supported
WordPress Not Supported

Integrations

Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Messenger Not Supported
Gemini Supported
Groq Supported
Instagram Not Supported
OpenAI Supported
PrestaShop Supported
Shopify Not Supported
Telegram Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
WordPress Supported
Claim ChatGent and update features and information
Claim ChatGent and update features and information
Claim thatChat and update features and information
Claim thatChat and update features and information