ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
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About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

Wando connects a business's WhatsApp Business account to the official Meta Cloud API and adds an AI layer that replies, takes orders and books appointments in Spanish, tuned for Latin American businesses. Every AI reply can be approved by a human with one click, or left fully automatic. Features include: official Meta Cloud API integration; AI reply suggestions that learn from your own corrections, price list and business documents; automatic replies with business-hours and away rules; voice-note transcription; management and sync of Meta-approved HSM templates; bulk campaigns; a shared team inbox with roles and assignment; appointment scheduling with confirmation reminders; contact management with Google Sheets sync; and webhooks for Make, Zapier, n8n and Slack. Built for restaurants, delivery, clinics, salons and retail. 14-day free trial.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

Small and medium businesses in Latin America that sell and give support over WhatsApp: restaurants and delivery, medical and dental clinics, salons and spas, retail stores, and any service business that books appointments. Also agencies and point-of-sale providers that manage WhatsApp on behalf of their own clients.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

$13.99/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

Wando
Founded: 2026
Argentina
wando.online/

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Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
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