ChatDesqApporio Infolabs Pvt Ltd
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WABBwabb.ai
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About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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About
WABB is a cloud-based WhatsApp business messaging platform for teams managing sales, support, marketing, and customer communications. It provides a no-code chatbot and automation builder for lead capture and qualification, FAQs, routing, onboarding, follow-up, and other conversation flows. A shared inbox lets teams view conversations, assign chats, track ownership, and hand automated conversations to human agents with context. Businesses can send scheduled broadcasts and campaigns, automate responses to Click-to-WhatsApp leads, and review analytics for conversations and campaign activity. WABB also connects WhatsApp workflows with CRM, ecommerce, and spreadsheet tools through named integrations and webhooks. It is aimed at businesses across ecommerce, hospitality, healthcare, education, agencies, and software, as well as sales, support, and marketing teams that need to manage customer interactions on WhatsApp.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Indian D2C brands and their marketing, sales and support teams
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Audience
Small and medium-sized businesses, sales teams, customer support teams, marketing teams, ecommerce businesses, agencies, and companies that use WhatsApp for customer communication and want to automate conversations with AI.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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Pricing
₹2,000/month
WhatsApp AI Agent Builder: ₹2,000/month, including 20,000 credits (about 3,000 AI messages). Main platform Starter: ₹3,006/month equivalent, billed ₹18,036 for six months; Pro: ₹4,410/month equivalent, billed ₹26,460 for six months. Enterprise is custom-priced. Custom chatbot builds are listed from ₹3,000 one-time; final cost depends on scope.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Company Informationwabb.ai
Founded: 2025
India
wabb.in/
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Integrations
Facebook Messenger
Supported
Google Sheets
Not Supported
Instagram
Supported
Shopify
Not Supported
WhatsApp
Supported
Zapier
Not Supported
Zoho CRM
Not Supported
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Integrations
Facebook Messenger
Not Supported
Google Sheets
Supported
Instagram
Not Supported
Shopify
Supported
WhatsApp
Not Supported
Zapier
Supported
Zoho CRM
Supported
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