ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
SocialAPI

SocialAPI

Zivaan Solutions
+
+

Related Products

  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • Squaretalk
    314 Ratings
    Visit Website
  • Fathom
    7,880 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website
  • UptimeRobot
    880 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website

About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

SocialAPI is a cloud platform for WhatsApp Business messaging, marketing and customer support. It connects businesses to Meta’s WhatsApp Cloud API for campaign broadcasts, template messaging, delivery monitoring and contact management. A visual no-code flow builder supports automated replies and conversational workflows, while a shared team inbox lets multiple agents handle conversations with routing and internal collaboration. The platform also offers campaign scheduling, audience segmentation, AI chatbot automations, analytics, webhooks and a REST API with developer documentation. Businesses use it for promotions, order and shipping notifications, appointment reminders, lead follow-up and support across e-commerce, healthcare, education, real estate and other customer-facing organizations. Meta conversation charges are billed separately at Meta rates; SocialAPI states it adds no markup to those charges.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

E-commerce, healthcare, EdTech, real estate, B2B SaaS, and customer support centers.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

Zivaan Solutions
Founded: 2009
India
social.zivaansolutions.com

Alternatives

Alternatives

Whapier

Whapier

ADDO VISION SOLUTIONS SRL
WAPGROWAI

WAPGROWAI

DI Solutions
GreenTick

GreenTick

Suscin Innovation Labs LLP
Chakra Chat

Chakra Chat

ChakraHQ
Chakra Chat

Chakra Chat

ChakraHQ
Zena AI

Zena AI

Fictora Labs

Categories

WhatsApp Marketing Supported

Categories

Chatbot Supported
WhatsApp Marketing Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
Claim SocialAPI and update features and information
Claim SocialAPI and update features and information