ChatDesqApporio Infolabs Pvt Ltd
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Related Products
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About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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About
Ominiflow gives growing teams everything they need to run marketing, sales, and customer support from one WhatsApp number: a drag-and-drop chatbot builder for answering FAQs and qualifying leads, a shared team inbox so multiple agents can handle conversations without stepping on each other, and a built-in CRM that turns chats and ad clicks into tracked leads instead of scattered messages.
For e-commerce and D2C brands, customers can browse a full product catalog and pay directly inside WhatsApp — no app switching, no separate checkout link. Real estate teams use it to automate site-visit bookings straight from a lead's first message. Clinics, schools, and service businesses use it to stop losing customer replies in a single overworked phone.
Ominiflow connects natively with the tools businesses already run on — Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and 60+ others — so WhatsApp becomes another connected channel, not a disconnected side tool.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Indian D2C brands and their marketing, sales and support teams
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Audience
Ecommerce, Real Estate, Healthcare, Hospitality, Automobile, Education
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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PricingAnnual plans
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Company InformationOminiflow
Founded: 2024
India
ominiflow.com
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Categories |
Categories |
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WhatsApp Marketing Features
Alerts
Supported
API
Supported
Autoresponder
Not Supported
Bulk Messaging
Supported
Campaign Management
Supported
Contact Management
Not Supported
Multi-Language Support
Not Supported
Reporting / Analytics
Supported
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Integrations
WhatsApp
Supported
Facebook Messenger
Supported
HubSpot CRM
Not Supported
Instagram
Supported
Razorpay
Not Supported
Salesforce
Not Supported
Shopify
Not Supported
WooCommerce
Not Supported
Zoho CRM
Not Supported
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Integrations
WhatsApp
Supported
Facebook Messenger
Not Supported
HubSpot CRM
Supported
Instagram
Not Supported
Razorpay
Supported
Salesforce
Supported
Shopify
Supported
WooCommerce
Supported
Zoho CRM
Supported
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