ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
+
+

Related Products

  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • Squaretalk
    314 Ratings
    Visit Website
  • Fathom
    7,880 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website
  • UptimeRobot
    880 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website

About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

Ominiflow gives growing teams everything they need to run marketing, sales, and customer support from one WhatsApp number: a drag-and-drop chatbot builder for answering FAQs and qualifying leads, a shared team inbox so multiple agents can handle conversations without stepping on each other, and a built-in CRM that turns chats and ad clicks into tracked leads instead of scattered messages. For e-commerce and D2C brands, customers can browse a full product catalog and pay directly inside WhatsApp — no app switching, no separate checkout link. Real estate teams use it to automate site-visit bookings straight from a lead's first message. Clinics, schools, and service businesses use it to stop losing customer replies in a single overworked phone. Ominiflow connects natively with the tools businesses already run on — Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and 60+ others — so WhatsApp becomes another connected channel, not a disconnected side tool.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

Ecommerce, Real Estate, Healthcare, Hospitality, Automobile, Education

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

Annual plans
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • OminiFlow provides a simple way to manage business communication and automate repetitive workflows. The interface is easy to understand, and having different processes connected in one platform can save a lot of manual effort.

Cons

  • Some advanced features and integrations could be expanded further, especially for more complex business requirements.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

Ominiflow
Founded: 2024
India
ominiflow.com

Alternatives

Alternatives

WAPGROWAI

WAPGROWAI

DI Solutions
WAPGROWAI

WAPGROWAI

DI Solutions
Insell

Insell

insell.io
RichAutomate

RichAutomate

Groovy Web LLP & RichPOS Software
Chakra Chat

Chakra Chat

ChakraHQ
Zena AI

Zena AI

Fictora Labs

Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Not Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Not Supported
Multi-Language Support Not Supported
Reporting / Analytics Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
HubSpot CRM Not Supported
Instagram Supported
Razorpay Not Supported
Salesforce Not Supported
Shopify Not Supported
WooCommerce Not Supported
Zoho CRM Not Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
HubSpot CRM Supported
Instagram Not Supported
Razorpay Supported
Salesforce Supported
Shopify Supported
WooCommerce Supported
Zoho CRM Supported
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
Claim Ominiflow and update features and information
Claim Ominiflow and update features and information