ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
Inboxi

Inboxi

IN General Digital Solutions LLC
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About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

Inboxi is an AI-powered customer messaging platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, email and website chat into a shared team inbox. AI agents can answer from a business’s website, files, FAQs and product catalogue, respond in customers’ languages, and take actions such as creating orders, sending payment links, following up on abandoned carts, booking appointments and tracking shipments. Teams can assign conversations, add notes, manage contacts and campaigns, and hand chats to a person when needed. Inboxi also supports store and payment integrations, analytics, webhooks and an API, with a mobile app for handling conversations. It is designed for businesses that sell and provide customer support through messaging, including online stores, restaurants, clinics, real estate businesses, salons, training providers, travel agencies and delivery companies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

Business owners who sell and support over chat and lose sales when messages go unanswered: online stores, restaurants, clinics, real estate, salons, training centres, travel and delivery companies.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

$49/month
Starter is $49 per month in USD. Annual billing costs 10 monthly payments ($490/year). The free trial lasts 7 days and includes 100 AI credits; Meta bills WhatsApp messaging separately.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

IN General Digital Solutions LLC
Founded: 2026
United States
inboxi.app

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Categories

WhatsApp Marketing Supported

Categories

Integrations

Instagram Supported
WhatsApp Supported
Facebook Messenger Supported
HubSpot CRM Not Supported
Salesforce Not Supported
Salla Not Supported
Shopify Not Supported
Slack Not Supported
Stripe Not Supported
Telegram Not Supported
TikTok Not Supported

Integrations

Instagram Supported
WhatsApp Supported
Facebook Messenger Not Supported
HubSpot CRM Supported
Salesforce Supported
Salla Supported
Shopify Supported
Slack Supported
Stripe Supported
Telegram Supported
TikTok Supported
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
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