ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
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About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

Happilee.io is a WhatsApp Business API platform that empowers small to medium businesses to automate conversations, manage customer support, and send bulk notifications through WhatsApp. Its key features include a no-code drag‑and‑drop chatbot builder for FAQs and 24/7 support, a shared team inbox for centralized conversation handling and collaboration, broadcast tools for targeted bulk messaging, WhatsApp Commerce functionality featuring storefront and in‑chat purchasing, scheduling options for automated drip campaigns and personalized alerts (e.g., stock updates, promotions). It seamlessly integrates with over 1,000 tools, like Zapier, HubSpot, Zoho CRM, Shopify, Google Sheets, Pabbly, and more, leveraging Meta's APIs and scalable infrastructure. This enhances response speed, customer satisfaction, and sales by enabling official WhatsApp features, CRM data sync, and rich automation workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

Customer-centric SMEs wanting a solution to automate and scale support, marketing, and sales directly through WhatsApp

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

Happilee
India
happilee.io

Alternatives

Alternatives

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Zena AI

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GreenTick

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Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

Integrations

WhatsApp Supported
Axis LMS Not Supported
Facebook Not Supported
Facebook Messenger Supported
Freshsales Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
Instagram Supported
Meta Ads Manager Not Supported
Pabbly Connect Not Supported
Shopify Not Supported
Workpex Not Supported
Zapier Not Supported
Zoho Books Not Supported
Zoho CRM Not Supported

Integrations

WhatsApp Supported
Axis LMS Supported
Facebook Supported
Facebook Messenger Not Supported
Freshsales Supported
Google Sheets Supported
HubSpot CRM Supported
Instagram Not Supported
Meta Ads Manager Supported
Pabbly Connect Supported
Shopify Supported
Workpex Supported
Zapier Supported
Zoho Books Supported
Zoho CRM Supported
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
Claim Happilee and update features and information
Claim Happilee and update features and information