ConversityAumenta Global Services
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Related Products
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ChatDesq:
About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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Conversity:
About
Integrate Conversity with your Facebook Messenger and create the most complete customer engagement tool ever. With Conversity at the backend, you can route & distribute incoming chats to your internal teams, manage offline chats, transfer chats amongst your teams, create multi-party conferences etc. With a ton of enterprise-class features Conversity is one of the most advanced & complete customer engagement solutions for Facebook Messenger. With Conversity, you can build custom, interactive, multi-level menus options to help your customers route chats to appropriate teams or departments. You can send info text via the menu options or gather user input before sending the chat to your support team. Conversity integrates with all popular CRM & LMS (Leads Management Systems) like Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, SugarCRM. Conversity also integrates with Content Management Systems like WordPress, Joomla, Magento, etc.
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ChatDesq:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Conversity:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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ChatDesq:
Audience
Indian D2C brands and their marketing, sales and support teams
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Conversity:
Audience
Companies in need of a tool to manage Facebook Messenger chats
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ChatDesq:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Conversity:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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ChatDesq:
API
Offers API
Supported
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Conversity:
API
Offers API
Not Supported
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ChatDesq:
Screenshots and VideosNo images available
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Conversity:
Screenshots and Videos |
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ChatDesq:
PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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Conversity:
Pricing
$99.00/month/user
Free Version
Supported
Free Trial
Supported
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ChatDesq:
Reviews/
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Conversity:
Reviews/
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ChatDesq:
Pros & Cons from Real UsersPros
Cons
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ChatDesq:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Conversity:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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ChatDesq:
Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Conversity:
Company InformationAumenta Global Services
Founded: 2015
India
conversity.net
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Conversity:
Alternatives |
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ChatDesq:
Categories |
Conversity:
Categories |
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Conversity:
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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ChatDesq:
Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
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Conversity:
Integrations
Facebook Messenger
Not Supported
Instagram
Not Supported
WhatsApp
Not Supported
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ChatDesq:
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Conversity:
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