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About

Chat Thing gives you the tools to make AI assistants and bots trained on your content. Save your business hours by creating bots to handle customer support, lead generation, research and more. - Knowledge data sources: Connect data from your websites, Notion, files, youtube and more - Follow your customers: Create a bot once and use it on your website, in your Slack channel, Discord, WhatsApp, Telegram and more! - More than a simple Q/A bot: Chat Thing bots can uses tools to interact with the real world. Save leads to a Notion database, send emails, post into Slack all using our no-code Power-ups feature! - Overflowing with advanced features: Bot analytics, Conversations (see how your users interact with your bot), multiple AI models, auto-syncing data sources.

About

Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Website owners, SaaS companies, Entrepreneurs, Web developers

Audience

AI-based cloud and on premise solution for faster and more personalized customer support that helps call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking and retail

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$14/month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chat Thing
Founded: 2022
United Kingdom
chatthing.ai/

Company Information

Whelp
Founded: 2019
United States
whelp.co

Alternatives

Alternatives

CXInfinity

CXInfinity

NovelVox
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Telegram
WhatsApp
Amazon Connect
Bitly
Discord
Dropbox
Facebook
Facebook Messenger
FullContact
GIPHY
Google Drive
Instagram
Salesforce
Shopify
Skype
Stripe
Twilio
Twilio Voice
VK
Viber

Integrations

Telegram
WhatsApp
Amazon Connect
Bitly
Discord
Dropbox
Facebook
Facebook Messenger
FullContact
GIPHY
Google Drive
Instagram
Salesforce
Shopify
Skype
Stripe
Twilio
Twilio Voice
VK
Viber
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Claim Chat Thing and update features and information
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Claim Whelp and update features and information