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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Industries looking for a live chat software service for live chat staffing solutions

Audience

Zoho SalesIQ can be used by businesses of all sizes across all industries. It's the most cost effective customer engagement platform you can ever get.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$21.50 per month
Free Version
Free Trial

Pricing

$0/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chat Metrics
Founded: 2015
Australia
info.chatmetrics.com

Company Information

Zoho
Founded: 1996
India
www.zoho.com/salesiq/

Alternatives

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot
Equinox

Equinox

Equinox Agents
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
chat4business (c4b)

chat4business (c4b)

chat4business
ZoomInfo Sales

ZoomInfo Sales

ZoomInfo

Categories

Categories

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

ActiveCampaign
HubSpot CRM
AWeber
BigCommerce
CS-Cart Multi-Vendor
Campaign Monitor
GetResponse
Google Translate
Magento
Matomo
Shift4Shop
Shopify
Sitefinity
Trello
Truto
Tumblr
Vendio
Weebly
WhatsApp
Zoho Assist

Integrations

ActiveCampaign
HubSpot CRM
AWeber
BigCommerce
CS-Cart Multi-Vendor
Campaign Monitor
GetResponse
Google Translate
Magento
Matomo
Shift4Shop
Shopify
Sitefinity
Trello
Truto
Tumblr
Vendio
Weebly
WhatsApp
Zoho Assist
Claim Chat Metrics and update features and information
Claim Chat Metrics and update features and information