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About

Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve. Retain customers with a high performing cancel experience. The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers. With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.

About

Churn Solution is a retention platform for subscription businesses. It helps you keep the customers you already won instead of replacing them. Subscription revenue leaks in two places most teams never separate. Voluntary churn, where someone reaches the cancel page and leaves. And involuntary churn, where a payment simply fails: an expired card, a bank blocking a recurring charge, an abandoned verification step. Those customers never chose to leave. Churn Solution handles both. Cancellation flows capture the real reason and offer the right save: a pause, a plan change, or a targeted offer instead of a blanket discount. Smart retries, in-app prompts and dunning by email and SMS recover failed payments. Win-back campaigns re-engage subscribers who already left, segmented by why they went. Analytics show save rates, cancellation reasons and recovered revenue. Connects natively to Stripe, Braintree, WooCommerce, Paid Memberships Pro and RecurPay, plus webhooks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies, businesses and merchants interested in a solution to offer their customers an optimized cancel experience

Audience

Subscription businesses selling to consumers: DTC subscription brands, membership sites, online academies and course platforms, paid content and media, and consumer apps. Typically 5k to 5m USD monthly recurring revenue, running on Stripe, Braintree, WooCommerce, Paid Memberships Pro or Shopify.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$250 per month
Free Version
Free Trial

Pricing

$50/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com/retention/

Company Information

Churn Solution
United States
churnsolution.com

Alternatives

Alternatives

RetentionLens

RetentionLens

Monrad Ruzt Technology
1Capture

1Capture

Momentum Labs
Butter

Butter

Butter Payments

Categories

Categories

Integrations

Stripe
Braintree
Chargebee
KonnectzIT
Paddle
Paid Memberships Pro
Recurly
Revaly
Salesforce
Segment EDI Platform
Shopify
Slack
Stripe Billing
WooCommerce
Zapier

Integrations

Stripe
Braintree
Chargebee
KonnectzIT
Paddle
Paid Memberships Pro
Recurly
Revaly
Salesforce
Segment EDI Platform
Shopify
Slack
Stripe Billing
WooCommerce
Zapier
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Claim Chargebee Retention and update features and information
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