ChatKlink

ChatKlink

Klink
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+

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About

Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds.

About

Talk to your website visitors and don't lose more sales with our Live Chat. Features that make your day easier: Unified Communications. Answer multiple channels like WebSite, Facebook, Twitter in exclusive unified inboxes. Quick Reply. Answer all your channels on a single panel, don't keep your customer waiting. Simplified Reporting. See reports in a simplified way, such as average resolution time, open chats, among others. Close deals directly in the solution. With real-time conversation, don't miss out on opportunities, generate more business. And if you are offline, the solution collects the data for you to contact later. Productive Dashboard. Our dashboard was designed to give productivity to your agents. Create as many agents as you want, during the pandemic there are no limitations. Integrations. Integrate with what you need! In addition to the available integrations, ChatKlink offers Webhooks and API for you to connect with whatever you need.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands and businesses searching for a solution to support and help visitors on their website

Audience

CSRs in Brazil looking for a customer support solution that helps companies engage customers over Messenger, Twitter, Telegram, WeChat, Whatsapp

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Channel.me
Founded: 2010
Netherlands
channel.me/

Company Information

Klink
Founded: 2020
Brazil
klink.ai/

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
GhostChat

GhostChat

The Chat Widget LLC

Categories

Co-Browsing Supported
Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Integrations

Facebook Not Supported
Telegram Not Supported
WeChat Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported

Integrations

Facebook Supported
Telegram Supported
WeChat Supported
WhatsApp Supported
X (Twitter) Supported
Claim Channel.me and update features and information
Claim Channel.me and update features and information
Claim ChatKlink and update features and information
Claim ChatKlink and update features and information