ChannelChannel AI
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Related Products
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About
Ask any data question, in plain English. Connect your database, ask a question, get an answer. Get the answers you need without knowing SQL. Self serve your data insights, finally. Query in plain english. No matter how complex your warehouse, Channel learns how to get the answers you need from just plain English. Beautiful visualization. Channel automatically generates beautiful visualizations for your data, and picks the right chart type based on your preferences. Self service, for real. Channel is designed to be used by anyone, from analysts to product managers. No more waiting for the data you need. Answer the questions you should be asking. Channel surfaces the insights you didn't know you needed, by analyzing your warehouse ahead of time. Combine your knowledge. Channel learns from every questions it's ever asked, and prompts you to ask the questions that really matter. Shared definitions. Keep track of how important terms are defined across your organization.
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About
Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It unifies device monitoring, self-healing automation, patch management (Windows and third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals and a full helpdesk into one hosted platform.
Where most tools bolt AI on as a summary feature, Helios is built around it: AI Ops answers plain-English questions about your fleet and acts on them, predicts disk failures days ahead, and correlates alerts so one outage raises one ticket. A built-in AI Service Desk Agent triages and replies to inbound email in seconds.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations interested in a powerful AI tool to query their database and data with natural language
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Audience
Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
Ā£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChannel AI
Founded: 2022
www.usechannel.com
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Company InformationHelios
Founded: 2024
United Kingdom
heliosmsp.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation Features
Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
RMM Features
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
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Integrations
Anthropic
Apple iOS
Google Cloud BigQuery
Microsoft 365
Microsoft Defender for Business
MySQL
PostgreSQL
SQL
Snowflake
Ubuntu
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Integrations
Anthropic
Apple iOS
Google Cloud BigQuery
Microsoft 365
Microsoft Defender for Business
MySQL
PostgreSQL
SQL
Snowflake
Ubuntu
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