Intelligov

Intelligov

Intelligov Software
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About

Catalis is North America’s leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens.

About

Intelligov Software provides cloud-based 311/CRM Municipal Software since 2008. Intelligov is based out of Columbia Maryland and is privately held. Feature-rich 311 Call Center Software for County and City governments. Whether you have individual departments or a central call center, our 311 software can meet all your needs. Create, design and customize your own services with your custom inputs. ​Comprehensive workflow system routes service requests to departments, individuals and outside vendors based on predefined rules, and provides custom alert emails. County / City custom mobile apps for Android and iPhone are connected to central system seamlessly. Track labor hours, equipment usage, and materials consumption on a service request bases.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Law enforcement agencies and organizations seeking a monitoring platform to manage their operations

Audience

Government organziations searching for a solution to manage and improve their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Nothing really. The software requires consistent support tickets which don't get addressed for at least 72 hours, so if you have an emergency, you are SOL.

Cons

  • Everything, especially the extreme lack of customer service and constant reminder that as a customer, you are NOT a priority. After over 6 years of terrible service, we have finally set to terminate our contract and cut them off. They refuse to provide customer service and then refuse to address your complaints for at least 2 years and continue to drop the ball. I cannot end this working relationship fast enough.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Catalis
United States
catalisgov.com

Company Information

Intelligov Software
www.intelligovsoftware.com

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Categories

Court Management Supported
E-Filing Supported
Payment Processing Supported
Public Works Supported

Categories

Government Supported

Court Management Features

Administrative Hearings Not Supported
Appeal Boards Not Supported
Calendar Management Supported
Case History Supported
Collections Management Supported
Court Cost Records Not Supported
Defendant Records Supported
Docket Management Supported
Document Imaging Not Supported
Fines Management Supported
Jury Management Supported
Subpoena Tracking Not Supported
Warrant Tracking Supported

Government Features

Budgeting & Forecasting Not Supported
Code Enforcement Not Supported
Compliance Management Not Supported
Fixed Asset Management Not Supported
Inventory Management Not Supported
License Issuance Not Supported
Permit Issuance Not Supported
Purchasing & Receiving Not Supported
Self Service Portal Supported
Taxation & Assessment Not Supported
Utility Billing Not Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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