QAlert Citizen Request Management
Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.
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GovClarity
GovClarity® is a map-based real estate application in the cloud that provides counties and cities the ability to access, integrate, visualize, and deploy location data to colleagues and constituents, no GIS degree required. Powered by SpatialStream®, GovClarity visualizes SmartParcels®, our nationwide parcel database that ties 300+ property and tax attributes to parcel boundaries, as well as our other map-ready content. GovClarity comes standard with a wealth of data and best practice workflows, so you can begin using it the very same day you sign up. When you’re ready to grow, GovClarity grows with you. Upload your own data or 3rd party data through a simple drag-and-drop interface, then configure your own workflows to meet your unique processes. Our Professional Services team can help customize your GovClarity experience to meet the specific needs of your county or city.
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NovoGov
NovoGov is configurable work order and asset management software built for cities, townships, and counties. It brings the core jobs of local government into one cloud system: work orders, infrastructure and municipal asset management, preventive maintenance, code enforcement, permitting and licensing, inspections, solid waste, and citizen service requests. Each module lets you track exactly the information your department needs and attach photos or documents to any record.
Field crews work entirely from a phone or tablet, updating jobs, scanning barcodes, and capturing GPS and photos on site. Built-in GIS mapping integrates with Esri ArcGIS so assets and work tie back to their location, and teams capture labor, parts, and FEMA or grant costs for clean reporting. An online portal lets residents log and follow their own requests. Consistent screens across modules and a library of video tutorials and user guides shorten the learning curve. Founded in 1999, Novo Solutions serves US publ
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eCity
Foundation for any additional solutions: End-to-End Utility Modules integrate with existing internal functions needed by your Municipalities, school, or business. eCity partners with cities and municipalities to lower transaction fees, offer flexible payment options in-person and online, and enable simple, quick ways for consumers to complete online reservations. Unify the payment management experience for your finance department through leveraging one single platform for all department needs. Each department can build their custom solution without affecting the solutions of others. There is no one-size-fits-all solution when it comes to city and municipal transactions! Elect the solutions that create your perfect fit from the robust variety of applications in eCity’s Cloud Suite.
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