Case Jacket

Case Jacket

Jacket Software
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
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About

The Persons of Interest area is designed so that users can create custom profiles for specific cases or people. For example, we have investigators using this feature to track court evictions, while others are utilizing it to help reformed gang members get jobs. Because of the ability to add specific customized fields, you can manage each ‘person’ as you need. Invite outside users to view cases and restrict the transfer of case ownership to other members in your roster. When other users are invited, email invitations are sent automatically with a ‘Secure Access Code’ to allow access. ‘Secure Access Code’ expires to avoid stale roster personnel. Ability to transfer case ownership to other members in the roster. Your data is always secure, with 2048 bit SSL encryption on all pages, multiple database redundancy and off-site backups. Easily add documents to each case, add comments and share them.

About

Transform your case and complaint management with Resolve Enterprise. Our software is a highly flexible solution for managing your business processes, from simple incidents or complaints, to complex and extensive cases and investigations. Resolve Enterprise lets you track and search every case or complaint interaction with easy to use dashboards and reporting. Resolve Enterprise will help you manage a case or complaint through the full life cycle. From logging the case, allocating tasks, managing deadlines, sending updates and correspondence, and managing documents, all the way through to resolution, reporting, and analysis.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Investigators and professionals in search of a case management software solution

Audience

Companies that need a complaint and investigation management system

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$40 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • The Software Private Investigators Use. You can create a new case in just 30 seconds, and the dashboard gives you a clean, quick look at everything you need.

Cons

  • Very simple. The free plan is very good, but is limited.

Pros & Cons from Real Users

Pros

  • There is so much to admire about Resolve DCM. First, deployment was easy and the software has been very effective. Integration, customization and managing Resolve DCM is easy.

Cons

  • No issues with Resolve DCM. It is a perfect solution for business as a DCM.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Jacket Software
Founded: 2014
United States
casejacket.com

Company Information

Resolve Software Group
Australia
www.resolvesoftware.com.au

Alternatives

Case Closed Software

Case Closed Software

Crime Tech Solutions

Alternatives

Polonious

Polonious

Polonious Systems
IMS

IMS

Investigator Software
isoTracker Complaints Management

isoTracker Complaints Management

isoTracker Solutions Ltd

Categories

Categories

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Integrations

No info available.

Integrations

No info available.
Claim Case Jacket and update features and information
Claim Case Jacket and update features and information
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Claim Resolve Enterprise and update features and information