Carusto vs. GoTo Connect Comparison


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		Related Products Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,621 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,235 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. 594 Ratings Visit Website ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 114 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,215 Ratings Visit Website Adversus Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users. 170 Ratings Visit Website Caller ID Reputation Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation also provides real-time notifications and detailed dashboards for continuous monitoring, enabling immediate remediation of flagged numbers. By maintaining a positive phone number reputation, businesses can improve connection rates and uphold brand integrity. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. 42 Ratings Visit Website Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,404 Ratings Visit Website
About Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and reduce costs. A single platform for office work, which brings together all kinds of telecommunications (telephone, fax, mobile, instant messaging, video conferencing, etc.), databases, CRM systems. It is a system which allows to create a comfortable working environment in the office and to provide quality service to customers, minimizing the human factor. All the necessary telephone services and existing CRM system for efficient processing of your calls. A unique constructor of call-scenarios and integration with databases and other services allows you to automate your working processes. Convenient intuitive interface and advanced call analysis for more effective work.	About GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes that need powerful telephony products like IP-PBX and call center technology	Audience Designed to scale with the needs of small, midsize, and multilocation organizations everywhere.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.6 / 5 ease 4.6 / 5 features 4.4 / 5 design 4.4 / 5 support 4.9 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Carusto Founded: 2009 United Kingdom www.carusto.com/en/	Company Information GoTo Founded: 2003 United States www.goto.com/connect
Alternatives Ringover	Alternatives 3CX
UniTalk	Dialpad Connect Dialpad
Intermedia Unite Intermedia	Intulse
Yeastar P-Series PBX System Yeastar	Nextiva
XCastLabs View All	MightyCall View All
Categories Business Phone Systems Call Center Telephony Unified Communications	Categories Business Phone Systems Business VoIP Call Center Call Forwarding Call Monitoring Cloud Communication Platform Cloud PBX Telephony UCaaS Unified Communications Vanity Phone Number Virtual Phone Number
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP	Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing
Integrations Clio DID Logic DealerSocket Enthu.ai Google Workspace HubSpot CRM Kizen Microsoft 365 Microsoft Azure Microsoft Dynamics 365 Microsoft SharePoint Nekton.ai OpenVoice Outdoo AI Redtail CRM Salesforce SpiceX Zoho CRM Zoho Desk Show More Integrations View All 1 Integration	Integrations Clio DID Logic DealerSocket Enthu.ai Google Workspace HubSpot CRM Kizen Microsoft 365 Microsoft Azure Microsoft Dynamics 365 Microsoft SharePoint Nekton.ai OpenVoice Outdoo AI Redtail CRM Salesforce SpiceX Zoho CRM Zoho Desk Show More Integrations View All 20 Integrations
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