Carelo

Carelo

Myfinity Ltd
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About

Caregiver Scheduling is a web-based scheduling and dispatch platform for non-medical home care agencies. Office teams create recurring caregiver shifts, view assignments on a dispatch map, and reschedule visits as plans change. Caregivers use a phone app to view visits in route order, directions, open shifts and office messages, then record GPS-verified check-ins and check-outs. The system supports electronic visit verification, offline check-ins and activity logs, ADL/IADL documentation, incident reporting, client and caregiver records, credential tracking, authorization-hour monitoring, and AI-assisted visit notes that caregivers review and sign. Plans also include scheduling and route tools, with features varying by tier. Agencies can try the software free for 30 days; paid plans start at $199 per month.

About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Non-medical home care agencies, their office and dispatch staff, and their caregivers

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$199/month
Starter is $199/month for up to 10 caregivers; Growth is $299/month for up to 50 caregivers; Scale pricing is custom for larger agencies. Plans include a 30-day free trial with no credit card required. Pricing is tier-based rather than per caregiver.
Free Version Not Supported
Free Trial Supported

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Logicly
Founded: 2019
United States
caregiverscheduling.com

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Alternatives

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)
Access Care Planning

Access Care Planning

Access Group
3.0 out of 5 stars

Categories

Home Care Supported

Categories

Home Care Supported

Integrations

HHAeXchange Supported
Sandata Home Care Supported

Integrations

HHAeXchange Not Supported
Sandata Home Care Not Supported
Claim Caregiver Scheduling and update features and information
Claim Caregiver Scheduling and update features and information
Claim Carelo and update features and information
Claim Carelo and update features and information