Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

About Carelo

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

Pricing

Starting Price:
£59/month
Pricing Details:
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Videos and Screen Captures

Carelo Care Map screen showing a map around Cardiff with many color-coded location pins and a legend for carers, service users, and visits in progress.

Carelo Care Map screen showing a map around Cardiff with many color-coded location pins and a legend for carers, service users, and visits in progress.

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Live Online
Webinars
Videos
Support
24/7 Live Support
Online

Carelo Frequently Asked Questions

Q: What kinds of users and organization types does Carelo work with?
Q: What languages does Carelo support in their product?
Q: What kind of support options does Carelo offer?
Q: Does Carelo have a mobile app?
Q: What type of training does Carelo provide?
Q: Does Carelo offer a free trial?
Q: How much does Carelo cost?

Carelo Product Features

Home Care

Insurance Management Not Supported
Field Communication Not Supported
Caregiver Management Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Care Plan Management Not Supported
Scheduling Not Supported
Payroll Management Not Supported
Visit Verification Not Supported